Zeigler Subaru of Lafayette

Great Awesome service and staff was excellent would highly recommend to anyone looking for their next vehicle. Prices were very reasonable and financing was Awesome service and staff was excellent would highly recommend to anyone looking for their next vehicle. Prices were very reasonable and financing was very easy. More

Great experience Just got my Ascent touring in the afternoon. Very good experience with Bob Rohrman. Sales people are very professional and friendly. Best experience s Just got my Ascent touring in the afternoon. Very good experience with Bob Rohrman. Sales people are very professional and friendly. Best experience so far with Indiana subaru dealers. Would like to buy car from them again. More

Good service Fair price for sevice. Loaner was given due to waiting on parts. Car returned cleaned. Service writer stayed in contact with me on the progress of the Fair price for sevice. Loaner was given due to waiting on parts. Car returned cleaned. Service writer stayed in contact with me on the progress of the work. More

Good salesman Good experience with our salesman. He was very knowledgeable with all our questions Was not impressed with web page. Sales people were like vultures Good experience with our salesman. He was very knowledgeable with all our questions Was not impressed with web page. Sales people were like vultures. I couldn’t look without chat requests continuously popping up. Very annoying More

Service Department is a Mess! I have purchased 1 and leased 2 Subaru's at Bob Rohrman over the years. The 4th was leased at Falcone Subaru in Indianapolis. Which is 45 minutes I have purchased 1 and leased 2 Subaru's at Bob Rohrman over the years. The 4th was leased at Falcone Subaru in Indianapolis. Which is 45 minutes away. The reason I switched to Falcone is the sales tactics Rohrman tried on me as I tried to lease Subaru #4. This review is more towards my recent service visit to Rohrman on 8/3/2019. I used the Express service lane for my 6,000 mile oil change. The oil change work was done under my pre-paid maintenance agreement. After explaining my reason for being there and the fact that the work is going to be done under my maintenance agreement, I leave at about 1:45 pm. 17 minutes later I receive a text from service dept. stating they discovered my "rear total toe is out of spec". They asked, would I like to have it re-aligned under a warranty claim. After texting Yes, I found myself wondering why after only 17 minutes of dropping off the vehicle for an oil change they would locate a suspension problem that I had no idea I had? This when I only brought the car in for an oil change. The car drove wonderful up to me bringing it in. After waiting 3 hours for the "It's ready" text from them, I texted asking when it would be finished. I immediately received a the response of "Just got done". Upon arriving to get my car, the service person tries to charge me $88 for the oil change stating, "You do not have the service agreement". After some back and forth, she realized I was right and I don't owe anything. Also she stated that since she believed there was no maintenance agreement the tires were not rotated. But if I would like to come back they would do it for Free! Obviously it would be free through the plan. So to end this, I took the car through the Express Lane on a weekday for routine 6000 mile maintenance. I ended up waiting 3 hours for them to correct a possibly phantom alignment problem, change the oil and filter and rotate the tires, which never got done. This service department is a mess. The facility is beautiful and they did a nice job washing the car but that is about it. More

Periodic Maintenance I was greeted by Service Advisor as I got out of my car. My car was due for an oil change and she knew that and knew my name ( I had not made an app I was greeted by Service Advisor as I got out of my car. My car was due for an oil change and she knew that and knew my name ( I had not made an appointment. i just came to the Express Service line). The service was done relatively quick and I was on my way in less than an hour. More

Excellent Very courteous, quick service. All around very pleased! They greeted us with a smile wirh on time help. I would definitely recommend them. Thank you! Very courteous, quick service. All around very pleased! They greeted us with a smile wirh on time help. I would definitely recommend them. Thank you! More

Love our new Outback We love our new Outback. It drives very smooth and very quiet. Love the cruise assist and Apple CarPlay for navigation. Love that it beeps at my hu We love our new Outback. It drives very smooth and very quiet. Love the cruise assist and Apple CarPlay for navigation. Love that it beeps at my husband when he’s too close to center line. No more wife nagging here ;) More

Very polite and easy to work with Austin Oberley Is very professional and easy-going listens to what you want and will make sure you find it highly recommend it Austin Oberley Is very professional and easy-going listens to what you want and will make sure you find it highly recommend it More

Money hungry and lazy I constantly have to keep taking my vehicle in after they claim to repair it. I think that they just guess what the problem is and make you pay for un I constantly have to keep taking my vehicle in after they claim to repair it. I think that they just guess what the problem is and make you pay for unesseccary things that they claim your car needs. If I didn’t have a Subaru I would most definitely not go there. More