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Zeigler Subaru of Lafayette

Lafayette, IN

Overview
Employees
Reviews
Vehicles
4.7
1,750 Reviews
For a new or used Subaru in Lafayette, Zeigler Subaru of Lafayette is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Lafayette is the only Subaru dealership in the Lafayette, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself!
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,750 reviews

May 03, 2022

They have always done an excellent job servicing my car. I would never take it anywhere else. And my dog is always welcome! More

by SUZIGIBSON1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
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May 04, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for trusting the Bob Rohrman Subaru team with the care of your vehicle! We look forward to seeing you & your pup next time!

May 03, 2022

Everyone was very helpful and got everything that needed to be done was done in a timely manner More

by ITSTIME2_TALK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for sharing your 5-stars! We're so happy that our team at Bob Rohrman Subaru took such excellent care of you!

May 03, 2022

Good communication over the course of the repair. Supportive and thorough in going over the course of action needed. More

by KENDRA.BARATTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the excellent feedback, Kendra! We hope we can be of service to you again in the future! - The Bob Rohrman Subaru Team

May 01, 2022

Great job done by everyone I worked with for sales and financing and the service department. More

by abulrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Starrett, Kenzie Hughes, Joe Shane
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May 03, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share this wonderful feedback with us! We hope we can be of service to you again in the future! - The Bob Rohrman Subaru Team

May 01, 2022

I had a warranty issue that the staff took care of in a prompt and professional manner. More

by TARCH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karalee Sollars
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2022 -

Zeigler Subaru of Lafayette responded

This means a lot to us! Thank you for taking the time to leave us your five-star review! - Bob Rohrman Subaru

April 30, 2022

Had a great experience at Bob Rohrman Subaru. I would definitely recommend them for your next purchase. More

by LILHENRY74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hainje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We're so glad you enjoyed your experience here at Bob Rohrman Subaru and we hope we have the opportunity to serve you again in the future!

April 30, 2022

It is much more expensive than anywhere else for the same service and there is a long wait for any service. More

by VANDNP01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
Report | Print
May 02, 2022 -

Zeigler Subaru of Lafayette responded

We are disappointed to see the low rating and appreciate your patience during such unpredictable times. We offer both scheduled visits and walk-ins for the convenience of our customers and we also actively consider the cost of common maintenance needs of our customers and do our best to be fair within the market. Thank you, Brad Belaire - General Manager - 765-449-8100

April 30, 2022

Some of the costs were not discussed before the sale was finalized (hidden charges).. and then slow to get reimbursed for all the money paid. Had to keep hounding them to get the full amount back. More

by James
Recommend Dealer
No
Employees Worked With
Justin Dunn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hainje
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Fisher
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May 02, 2022 -

Zeigler Subaru of Lafayette responded

James, We're sorry to hear the team didn't earn your five-star rating this time. We'd like the chance to help resolve your concerns and improve your opinion of us, if possible. Please contact me at your earliest convenience. Thank you, Brad Belaire - General Manager - 765-449-8100

April 28, 2022

This dealership and maintenance facility has been fantastic. Super accommodating and extremely supportive for customers. Always super nice no matter what drama thing in our lives is happening. Highl More

by BRENT.PERRY186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
Report | Print
Apr 29, 2022 -

Zeigler Subaru of Lafayette responded

Thank you so much for the wonderful feedback about our service team! We're truly honored to receive your support and look forward to your next visit. Take care and thanks again, from all of us here at Bob Rohrman Subaru!

April 28, 2022

Great job thanks for working on my ford titanium car. You worked well with the time frame I needed to work around my work schedule. More

by EMMHUMBARGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Clawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
Report | Print
Apr 29, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for trusting the Bob Rohrman Subaru team with your vehicle! We appreciate your positive feedback and hope we can be of service to you again in the future!

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