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Zeigler Subaru of Lafayette

Lafayette, IN

4.7
1,700 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,700 reviews

December 28, 2021

There customer service sucks and they don’t care at all. Plus they don’t listen More

by MAXANN.SHEETS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Bandelier
Jan 14, 2022 -

Zeigler Subaru of Lafayette responded

We're disappointed to read this review, Maxann. We strive for the best care for our customers and regret that wasn't the case this time. I would be interested in discussing the situation with you to determine what occurred and how to improve it. Please reach out to me at your earliest convenience so I can address these concerns. Thank you, Brad Belaire - General Manager - 765-449-8100

December 28, 2021

Jenny was very courteous and friendly. The service was pretty quick too, although I did not realize simply turning on the heated windshield option in the computer would cost a whopping $60! More

by penmethod
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for reviewing your recent visit with the Bob Rohrman Subaru team! We hope we can be of service to you again in the future!

December 25, 2021

We are always treated with the utmost respect. Bob Rhorman Subaru is always quick and professional, thank you Bob Rohrman Subaru for all that you do! More

by luann.gooden
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Spoke with someone briefly, then referred to Rhorman Auto Collision Repair Center where Ted Abraham's wrote up a preliminary estimate. I was surprised at how quick we were able to get something to turn in to our insurance company.
Dec 28, 2021 -

Zeigler Subaru of Lafayette responded

We're pleased to hear it, Luana! Thank you for leaving the Bob Rohrman Subaru team this great review!

December 25, 2021

Very understanding. Detailed explanation. Smiling faces on everyone- they all say hello when you pass them on the open floor. Very friendly and welcoming. Trustworthy. More

by MRFARMS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Branch, Joe Shane
Dec 28, 2021 -

Zeigler Subaru of Lafayette responded

We're so happy to hear it! Thank you for coming to see the Bob Rohrman Subaru team!

December 24, 2021

Love Bob Rohrmans Customer Service and High quality vehicles. I have used the collision center recently and my salesman John Pilatz also excited to get a new vehicle !!! More

by CFRAZIER7287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Zeigler Subaru of Lafayette responded

We appreciate you taking the time to leave this great feedback and five-star rating for John and Bob Rohrman Subaru! It's great to hear that your service visit went so well! Thank you for coming to see us!

December 24, 2021

Great job of explaining what needs to be done with my maintenance plan, but please remember to re-set the notification that I need an oil change! More

by SDPOWELLZTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Zeigler Subaru of Lafayette responded

We are so proud to hear that our team at Bob Rohrman Subaru can do a good job for you! Thank you for your feedback, we'll see you for your oil change!

December 22, 2021

My service person, Jenny is always very helpful and knowledgeable when ever I call and need to speak to someone about my vehicle. More

by AMEDWARDSLDH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Zeigler Subaru of Lafayette responded

We're happy Jenny made this an enjoyable service visit! Thank you for coming to Bob Rohrman Subaru!

December 22, 2021

Taylor was wonderful. She had the Truck we wanted to look at ready when we got there She was clear at the process and went above and beyond!! We found exactly what we wanted. More

by jfgresser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Holtsclaw
Dec 23, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share your experience with Taylor at Bob Rohrman Subaru! We hope you enjoy your new truck! -Bob Rohrman Subaru

December 21, 2021

Josh was great and everyone on the team did everything possible to ensure that I was able to leave with my new car on the day of purchase. Everyone was friendly and easy to work with. It was overall a ver More

by ANNIENEU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh in sales, Joe Shane
Dec 22, 2021 -

Zeigler Subaru of Lafayette responded

We're happy Josh and the Bob Rohrman Subaru team could make this a memorable experience! Thank you for coming!

December 21, 2021

I haven’t had a bad experience at this dealership but I will say we also own a Toyota purchased at BR and I prefer the Toyota dealership. Service is a little more friendly and professional. More

by jillmc1260
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Dec 22, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your honest review, Jill! We look forward to seeing you next time!

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