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Zeigler Subaru of Lafayette

Lafayette, IN

Overview
Employees
Reviews
Vehicles
4.7
1,731 Reviews
For a new or used Subaru in Lafayette, Zeigler Subaru of Lafayette is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Lafayette is the only Subaru dealership in the Lafayette, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself!
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,731 reviews

October 24, 2021

Friendly and efficient staff who took care of every detail due to recall . Loved my loaner car! Was kept updated throughout the day!No unwanted surprises!!! More

by JCORTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
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Oct 26, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for trusting the Bob Rohrman Subaru team with your vehicle's service needs! We appreciate your wonderful feedback and look forward to seeing you again next time!

October 24, 2021

Great customer service and super friendly. Very efficient process and they addressed all of my needs. More

by MARLATT2030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Report | Print
Oct 26, 2021 -

Zeigler Subaru of Lafayette responded

We're happy to hear the Bob Rohrman Subaru team gave you five-star care! Thank you!

October 23, 2021

Great Service, They treat your car with love. Convenient with the pickup service at SIA. Great communication and no pushy sales with service you do not want or need. More

by candy9080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2021 -

Zeigler Subaru of Lafayette responded

We're happy to hear it, Candy! Thanks for taking the time to leave us your great feedback! - Bob Rohrman Subaru

October 22, 2021

Good service experience! Completed warranty work with no hassle and quick turnaround. Had to order part, but came in quickly. More

by pete.mast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Cooper
Report | Print
Oct 22, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Bob Rohrman Subaru Team

October 22, 2021

Jennie Scott is OUTSTANDING in everything she does. She has gone way above and beyond to help my experience with service be outstanding!!! Supewrior service from a superior employee!!! More

by T.MARSHALL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us your fantastic five-star review! We're so happy Jennie gave you such excellent care! We hope you come to visit the Bob Rohrman Subaru team again!

Oct 22, 2021 -

T.MARSHALL1 responded

AS LONG AS JENNY IS THERE, YOU CAN COUNT ON IT!

October 21, 2021

All in all, this dealership has gone above and beyond! I’d highly recommend them! More

by djcats
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnson Doan, Bobby Brown
Report | Print
Oct 22, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for recommending our team at Bob Rohrman Subaru!

October 20, 2021

From the time I first drove in until I left, my satisfaction level with the service of your whole staff - especially Kenzie -was just about as high as it could be. Great job! More

by rmynark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper, Bobby Brown
Report | Print
Oct 21, 2021 -

Zeigler Subaru of Lafayette responded

We're glad to hear we've provided such excellent care! Thank you for rating Kenzie and the Bob Rohrman Subaru team five stars!

October 20, 2021

Kenzie provided great service and we are pleased with the repair work! We will return to Bob Rohrman Subaru! More

by KAPPA_ALUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Report | Print
Oct 20, 2021 -

Zeigler Subaru of Lafayette responded

We're so happy to hear this! Thank you for visiting us here at Bob Rohrman Subaru. We look forward to seeing you again next time!

October 19, 2021

Disappointed they wouldn't take personal check. Took 2 days & 2 trips as a result. More

by tonyjhiatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bolden
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Oct 25, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share your feedback. We appreciate your patience and hope to provide you with a better experience next time, Tony.

October 19, 2021

First oil change and tire rotation went very smoothly. Friendly and supportive check in process. More

by tonyjhiatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Bandelier
Report | Print
Oct 20, 2021 -

Zeigler Subaru of Lafayette responded

We're happy your first oil change and tire rotation with Bob Rohrman Subaru went well! Thank you for taking the time to leave us your five-star review, Tony! We look forward to seeing you next time!

Oct 20, 2021 -

tonyjhiatt responded

You are welcome. Unfortunately, I will not likely return for future service needs. I live an hour away and have a local guy who is very trustworthy and good at what he does and doesn't charge near as much. It makes no sense for me to travel a hour to get there and then pay more for services that I can get for less locally.

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