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Zeigler Subaru of Lafayette

Lafayette, IN

4.7
1,700 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,700 reviews

September 17, 2021

Friendly, timely, and professional. Took care of the problem and gave us a handout on recommendations for upcoming service. More

by csweitlau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Sep 17, 2021 -

Zeigler Subaru of Lafayette responded

This is how we wish to treat all of our customers! See you next time at Bob Rohrman Subaru!

September 16, 2021

It was a much better experience than it has been in the past all around. More

by dswalker0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember name of 2 guys that I worked with.
Sep 17, 2021 -

Zeigler Subaru of Lafayette responded

We're so happy to hear this! Thank you for taking the time to leave us a review - it is much appreciated by all of us here at Bob Rohrman Subaru!

September 16, 2021

Greg and Kandace are wonderful. A great service visit. Quick check in and a short wait time. Thumbs up!! More

by angel19halo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kandace, Greg, Brad Belaire
Sep 17, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the positive feedback! We're glad you enjoyed your visit with Greg, Kandace & the rest of the team here at Bob Rohrman Subaru and we look forward to seeing you again next time!

September 16, 2021

Service was excellent. The young woman who helped me formulate my repair needs was very helpful--articulate and perceptive. However, labor costs for repairs--in my opinion--are out of line. This is a Su More

by ryba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Starrett, Kenzie Hughes
Sep 17, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your honest feedback, Ryba. We appreciate you as a customer and will address your concerns with our team.

September 16, 2021

I was treated with great kindness by the service team when my tire could not be repaired and because of the shortages, they did not have one to put on. They found a way to meet my needs when I had no oth More

by JLFARIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
She was a new employee but I can't remember her name...so sorry
Sep 17, 2021 -

Zeigler Subaru of Lafayette responded

Our service team is happy to hear we could make this a five-star experience! Thank you so much for being a Bob Rohrman Subaru customer! We'll see you next time!

September 15, 2021

Everyone is always friendly and professional. I would never go anywhere else to have my vehicle serviced. More

by ejfitzpat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your five-star review! We're happy to hear the Bob Rohrman Subaru service team helped you enjoy your experience!

September 14, 2021

Great service and the service staff are friendly. Will recommend this dealer to my friends and family. More

by JERWIN.R.LEGASPI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Sep 15, 2021 -

Zeigler Subaru of Lafayette responded

Jerwin, Thank you for being a Bob Rohrman Subaru customer! We're so happy we could offer a five-star experience to you and look forward to your next visit!

September 14, 2021

I was very pleased with my service and I have no plans to take my Subaru anywhere but to you. More

by JBANDCB1947
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Sep 15, 2021 -

Zeigler Subaru of Lafayette responded

We're so grateful to have your loyalty and we look forward to providing many more five-star experiences for years to come! Thank you so much for being a Bob Rohrman Subaru customer!

September 12, 2021

The entire staff is very kind and helpful. Jenny, always seems to go above and beyond to be sure everything is taken care of and done right! More

by KIMFORD9802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for visiting Jenny at Bob Rohrman Subaru! We appreciate your 5-stars! See you next time!

September 12, 2021

First the car had to go into shop the day I purchased. I got it back after over a week. Then it started having problems within a few days. Took it back in for service and I’m addition to the “new” problem, More

by KATEVANS70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know their names.
Oct 25, 2021 -

Zeigler Subaru of Lafayette responded

Kate, We're sorry to hear about this experience. We value feedback and use this information to improve customer satisfaction. If you would like to discuss this issue further, please don't hesitate to reach out to me directly. Thank you, Brad Belaire - General Manager - 765-449-8100

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