Back

Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,144 Reviews

1,144 Reviews of Zeigler Subaru of Lafayette - Service Center

Sort by
May 18, 2022

Bob rhorman suggested that my Subaru, which would get 30-25mpg prior to an exhaust system change, was getting 15mpg after the replacement because it needed a 1300 dollar tune up. Which included things li More

by PHILIPFRIEARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenzie Hughes
May 19, 2022 -

Zeigler Subaru of Lafayette responded

Hi Philip, it is hard to hear you have lost trust in our technicians during your recent service visit. We wish the best for all of our customers and am hoping for the opportunity to discuss this with you further. Thanks, Brad Belaire - General Manager - 765-449-8100

May 18, 2022

Always excellent service provided with each visit. The service dept. is freindly and always available to answer your questions. More

by PENNDRAGON69
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
May 18, 2022 -

Zeigler Subaru of Lafayette responded

Our service team is thrilled that you feel confident coming to Bob Rohrman Subaru for your maintenance! Thank you for rating us five stars!

May 16, 2022

great service dept and I don't know why you require a minimum number of words seems stupid More

by ackruggel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karalee Sollars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ramsey, Kenzie Hughes
May 16, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your review! See you next time at Bob Rohrman Subaru!

May 14, 2022

The employees were very friendly and helpful. Had my car done in the amount of time proposed. More

by CRISTINASHULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for sharing your experience! We appreciate you visiting us here at Bob Rohrman Subaru and hope to see you again next time!

May 14, 2022

It was very good and efficient. They kept me informed often. It was good not to pay for anything. More

by MARYRARDON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 17, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the great review! We appreciate your business and look forward to seeing you next time here at Bob Rohrman Subaru!

May 12, 2022

Dealership does a good job of handling my service and repair needs. I like that they will provide transportation to my work and back while the service is being performed. More

by jsp5270
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
May 13, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the positive feedback! It's our privilege to serve you and we look forward to your next visit! - The Bob Rohrman Subaru Team

May 12, 2022

I work at SIA and it is great that they pick up and service my car while I am at work. The car wash was broken so I did not get a wash which was a bummer. More

by SPIKERWL
Recommend Dealer
Yes
Employees Worked With
No Contact with Employees
May 13, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for trusting Bob Rohrman Subaru with your service needs! We appreciate your support and look forward to serving you next time!

May 12, 2022

Nothing great people great service good folks the staff were knowledgeable and knew what was up More

by saebro77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenny Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlynn Hayward
May 13, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your kind review. Would you consider changing the rating of the review to reflect your positive feedback?

May 07, 2022

Friendly, helpful and accommodating staff. Communicate very well throughout the day and kept me updated on the service and recall repairs. Also very helpful with providing a loaner vehicle fo More

by katbrown09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
May 09, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the excellent feedback! We're happy to hear our team took great care of you throughout this experience and we hope we can be of service again in the future. Take care! - Bob Rohrman Subaru

May 07, 2022

Great service, Rich Gagnon was very helpful with my stay there. And to explain what was going on. More

by LINDA.HANDY1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department. Rich Gagnon
May 10, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the great review, Linda! We're happy to hear Rich was helpful to you during your visit and we hope we have the opportunity to serve you again in the future. Take care! - The Bob Rohrman Subaru Team

...
36
...