Zeigler Subaru of Lafayette - Service Center
Lafayette, IN
1,138 Reviews of Zeigler Subaru of Lafayette - Service Center
The staff at Bob Rohrman Subaru are always kind and helpful. They always address all of my concerns. helpful. They always address all of my concerns. More
This is our first Subaru and the purchase experience was great! Good communication from the first test drives through to doing the paperwork. Service department answered my questions and was prompt with the great! Good communication from the first test drives through to doing the paperwork. Service department answered my questions and was prompt with the first oil change. More
Staff are professional, courteous, and knowledgeable. They make sure you understand all needing to do. They make sure you understand all needing to do. More
Kenzie is always such a joy to work with. She’s nice, always has a smile on her face and explains what is going to happen from the get go. If something arises while the car is there, she call She’s nice, always has a smile on her face and explains what is going to happen from the get go. If something arises while the car is there, she calls and explains what needs to be done. More
Always helpful, efficient, accurate in repairs, pretty fair with estimates. My associate, Jenny, is truly exceptional. fair with estimates. My associate, Jenny, is truly exceptional. More
When I walked in I was quickly greeted and they had somebody ready to assist me. I was able to get in and out quickly great job. somebody ready to assist me. I was able to get in and out quickly great job. More
It cost a lot of money for the service personnel to even look at my vehicle, then when he didn't find anything wrong, he didn't clean up the mess I brought in. Granted he didn't create the mess, but it was look at my vehicle, then when he didn't find anything wrong, he didn't clean up the mess I brought in. Granted he didn't create the mess, but it was the reason I brought the car in, and he just left it. Also, the front desk lady told me to give her five stars because Subaru dings them if they get anything less than "perfect". Then she told me to not mention that she told me to give her five stars. I love my Subaru, didn't like how she told me how to rate them. More
Friendly people, fast service, replaced my battery at no charge to me while the vehicle was still under warranty. Just don't count on prompt roadside assistance, in my case there were several delays resulti charge to me while the vehicle was still under warranty. Just don't count on prompt roadside assistance, in my case there were several delays resulting in the tow truck arriving over 48 hours after I first called. More