Back

Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,146 Reviews

1,146 Reviews of Zeigler Subaru of Lafayette - Service Center

Sort by
January 24, 2022

Service department personnel provided outstanding service and my service advisor did an excellent job communicating with me throughout the whole service. Explained service and offered car wash. More

by dwayman1564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review! We're happy to hear our team provided you with an excellent experience and we look forward to seeing you again next time here at Bob Rohrman Subaru!

January 22, 2022

Abused car and tried to deny it. Will not be taking my car back here. More

by RYAN.THIES52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenny Scott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Zeigler Subaru of Lafayette responded

Ryan, We're sorry to see the low rating. We would like to hear about the circumstances surrounding this review so the team can assist in resolving your concerns. Please contact me at your earliest convenience. Thank you, Brad Belaire - General Manager - 765-449-8100

January 22, 2022

I don't think I've ever met a group of service advisors that were more engaged and pleasant to work with. Great communication, good planning, and very helpful. More

by pete.mast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier
Jan 25, 2022 -

Zeigler Subaru of Lafayette responded

We appreciate the great review, Pete! Thank you for rating us five stars! - Bob Rohrman Subaru

January 22, 2022

This Subaru dealership is really excellent to work with. Purchased our last 2 cars there, get them serviced there, and will return soon. More

by BROWNACORTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes, Kyle Bandelier
Jan 24, 2022 -

Zeigler Subaru of Lafayette responded

We're grateful to you for leaving us this awesome five-star review! Thank you for taking the time to rate Bob Rohrman Subaru!

January 21, 2022

Bob Rohrman provided outstanding service and my service advisor did an excellent job communicating with me throughout the whole service. More

by koepch01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kandace , Kenzie Hughes
Jan 24, 2022 -

Zeigler Subaru of Lafayette responded

We're thrilled to receive your positive feedback! Thank you for visiting Bob Rohrman Subaru. We hope we have the opportunity to serve you again in the future!

January 21, 2022

Excellent service and very helpful. Kandace and team are the best. thank you for getting my car in and out so quickly! More

by TRAVANDSTEFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kandace Pherson
Jan 24, 2022 -

Zeigler Subaru of Lafayette responded

It's our privilege to serve you! Thanks for the wonderful comments about our team here at Bob Rohrman Subaru. We look forward to seeing you next time!

January 19, 2022

We experienced honest, personal service at Bob Rohrman. We bought a safe, reliable vehicle at a great price and it gets very good gas mileage. I don’t feel trapped by an overpriced vehicle. We are happy wi More

by JABOOTHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Zeigler Subaru of Lafayette responded

We're glad John and the Bob Rohrman Subaru team could make your experience enjoyable! We appreciate you taking the time to leave your honest feedback and we hope to see you again in the future! Thank you!

January 18, 2022

The service department is friendly, proficient, and attentive. Jenny was knowledgeable and professional. I worked with her twice and was impressed both times. More

by WIDEAWAKE1811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for trusting Jenny & the Bob Rohrman Subaru team with your service needs! We look forward to your next visit!

January 16, 2022

They were able to update my maps which on my own had been frustrating. Thanks More

by JIMBEATY3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 19, 2022 -

Zeigler Subaru of Lafayette responded

We're so glad we could assist you! Thanks for visiting Bob Rohrman Subaru and please don't hesitate to reach out if we can be of service again in the future!

January 14, 2022

The dealership keeps you promptly informed when receiving service. While they do mentioined additional improvements, they do not perform a hard sell! More

by KMAY3200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Bandelier
Jan 18, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking a moment to review us, and thank you for coming to Bob Rohrman Subaru for your service needs! We want to keep you informed but not feel any pressure. Thank you again!

...
49
...