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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,146 Reviews

1,146 Reviews of Zeigler Subaru of Lafayette - Service Center

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November 15, 2021

They listen to me when I try to explain what is wrong with my vehicle. More

by MRFARMS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the positive feedback! We appreciate you giving us the opportunity to serve you and look forward to seeing you again next time here at Bob Rohrman Subaru!

November 14, 2021

Went in for recall repairs and my car wasn't fixed correctly which made it super dangerous to drive. I had have my car towed back to the dealership for them to fix what they broke More

by KNONELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Dec 01, 2021 -

Zeigler Subaru of Lafayette responded

We never want our customers to leave with red flags or uncertainty about the service they received, and we would like to speak with you further regarding this. If you have any further concerns about your service, feel free to contact me. Thanks, Brad Belaire - General Manager - 765-449-8100

November 13, 2021

The young lady was very professional and yet warm and friendly. She clearly explained every step of the procedure and estimated time it would take.. Waiting area was very comfortable although, I was in More

by BARB15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young lady at the reception desk
Nov 15, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the review and feedback. We appreciate you coming to visit us here at Bob Rohrman Subaru and look forward to seeing you again next time!

November 13, 2021

Expert service with a professional smile. I've never experienced dealership courtesy like Bob Rohrman Subaru. More

by DWHARRELL6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Nov 15, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your review! We look forward to seeing you next time at Bob Rohrman Subaru!

November 13, 2021

Jenny Scott was awesome… even after I got very angry and said some things that she had no control over… she was super awesome. I took some of my dads death hurt out on her, and I told her I was So Sorrry! More

by MAMARLE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review. We totally understand and are glad to hear that Jenny could continue to provide excellent service during such an emotional time. Thanks again for the kind review and please don't hesitate to reach out if we can be of service again in the future! - The Bob Rohrman Subaru Team

November 13, 2021

Service center associates were very friendly and professional. Check in was very simple and quick. More

by CAMPERLB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Nov 15, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your 5-stars! See you next time at Bob Rohrman Subaru!

November 13, 2021

Prompt care, prompt responses to my concerns. The venue is always very clean and maintained. Jenny Scott and Kandace Pherson are fantastic to work with in service. More

by jessica.veach2208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kandace Pherson
Nov 15, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your review, Jessica! We're so happy that Jenny and Kandace earned your 5-stars! -Bob Rohrman Subaru

November 11, 2021

Very friendly and great customer service! Everyone seems happy to help out with whatever they can. More

by Scott Daily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Zeigler Subaru of Lafayette responded

Scott, we are so proud to hear that you had such a great time working with our team at Bob Rohrman Subaru could do such great work for you!

November 11, 2021

Very accommodating and friendly. Listen to my needs and responded positively. i very much appreciated her helpful manner. More

by TLUZADER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Nov 11, 2021 -

Zeigler Subaru of Lafayette responded

We're thrilled to receive your positive feedback! Thank you for visiting our team here at Bob Rohrman Subaru and please don't hesitate to reach out if there's anything else we can do for you!

November 11, 2021

Very friendly helpful and good job and quick very pleased vast improvement over past services good job thanks More

by paceman0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan express service
Nov 12, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the wonderful feedback about your recent visit here at Bob Rohrman Subaru! We appreciate your business and look forward to seeing you again next time!

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