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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,144 Reviews

1,144 Reviews of Zeigler Subaru of Lafayette - Service Center

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August 07, 2021

Treated very well. Everything was explained to me that was being done. Finished when I was told it would be. Excellent service. Provided a loaner vehicle More

by JANET.K.JOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for choosing Bob Rohrman Subaru, we appreciate your positive feedback!

August 06, 2021

Every time i’ve taken my car into to be serviced I’ve received excellent service! I definitely be bringing my Subaru back for continued service! More

by AMARTINEK83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Aug 09, 2021 -

Zeigler Subaru of Lafayette responded

It means so much to hear our team gave you and your Subaru such excellent care! Thank you for the five-star rating and great feedback! We'll see you at Bob Rohrman Subaru for your next appointment!

August 06, 2021

Very kind, knowledgeable and professional. A pleasure to do business with. I would highly recommend using this service center to anyone and I will use them for all of my future needs. More

by jokewills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Zeigler Subaru of Lafayette responded

Wow, thank you so much for the kind review! We appreciate you trusting the Bob Rohrman Subaru team with your vehicle's service needs and look forward to seeing you at your next visit. Take care!

August 05, 2021

Was there for a recall notice. My Customer service lady Kinsey was very nice and friendly. Uti used a curiosity car and that was very helpful to have that opportunity. More

by lindaltimmons
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Aug 05, 2021 -

Zeigler Subaru of Lafayette responded

We're so glad our team made this a five-star experience! We look forward to assisting you again at Bob Rohrman Subaru! Thank you!

August 05, 2021

Got my car in fast and had me on my way. Always very friendly and addressed all of my questions and concerns. Having dealt with a previous dealership that was rude, this has been so nice! More

by AARONANDAUDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Zeigler Subaru of Lafayette responded

It was our pleasure to take care of you! Thanks for trusting the Bob Rohrman Subaru service team!

August 03, 2021

Kandace did an excellent job explaining the procedure, answering my questions and contacting me with updates in a timely manner while I shopped nearby!!! Thanks! More

by JMAAS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kandace
Aug 03, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for this wonderful review and five-star rating! We're happy to hear Kandace gave you a great experience at Bob Rohrman Subaru!

August 03, 2021

John really helps the process of getting a new car very easy! He is very knowledgeable of the process and products without adding too much pressure to make a decision on the spot. More

by HOLLI398
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Zeigler Subaru of Lafayette responded

Thank you! We're so glad John has earned five stars for helping you into a new car! We appreciate you choosing Bob Rohrman Subaru!

July 31, 2021

My tire pressure light came on and I was leaving to go to Chicago the next day. I asked if my tire pressure could be checked on a Saturday. I was greeted happily and asked to wait just a few moments. A y More

by ELOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know their names
Aug 02, 2021 -

Zeigler Subaru of Lafayette responded

We're happy to hear our team could help you get that taken care of before you left for Chicago! Thank you for leaving us your great feedback and five-star review! We look forward to seeing you again at Bob Rohrman Subaru!

July 30, 2021

Just a really great experience! Jenny was friendly and professional! I was updated regularly and my vehicle was ready when promised. Would give it a 10/10!! More

by K.STRIEGEL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the five-star review! We're glad Jenny could make this a great experience for you! - Bob Rohrman Subaru

July 29, 2021

Easy access. Competent service are reasons we have used Bob Rohrman. Your focus on 25 words is problematic. Xxx xxx xxx xxx xxx xxx xxx More

by R_WALTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Jul 30, 2021 -

Zeigler Subaru of Lafayette responded

We appreciate you taking the time to leave us a review! The 25-word minimum is a DealerRater requirement and not our own. Thank you for trusting Bob Rohrman Subaru with your business and please don't hesitate to reach out if there's anything else we can do for you!

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