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Zeigler Subaru of Lafayette - Service Center
Lafayette, IN
1,142 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,142 Reviews of Zeigler Subaru of Lafayette - Service Center
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April 08, 2021
Oil change on car was incomplete. Vehicle returned with no oil reading on oil stick. Had to return to service dept to have this dangerous error corrected no oil reading on oil stick. Had to return to service dept to have this dangerous error corrected More
by DEBI5068
Verified Customer
April 07, 2021
We aways enjoy our visits to Subaru for the upkeep of our vehicles. Kind of feels like family, everyone is so helpful and kind. Thank you. vehicles. Kind of feels like family, everyone is so helpful and kind. Thank you. More
by dawalt2427
Employees Worked With
Joshua Gray, Kenzie Hughes
April 06, 2021
I took my Forester in because the check engine light had been on. The light went off during my drive to the dealer, who charged me $130 to inspect the vehicle and find nothing wrong with it. 1,500 miles lat been on. The light went off during my drive to the dealer, who charged me $130 to inspect the vehicle and find nothing wrong with it. 1,500 miles later, the check engine light was on again and the Forester would not accelerate normally. A Subaru dealer/service center closer to home determined that the check engine light was on because a sensor in the engine had gone bad. I paid the second dealer's $130 diagnostic charge, which was wrapped into the repair cost. It seems obvious that the sensor was going bad when this dealer checked it but didn't come up with the correct diagnosis. More
by CRHARRISON
Employees Worked With
don't know names
April 06, 2021
Service was fast and easy. I found the staff to be helpful and friendly. My Subaru Outback is the best car I have ever owned and I tell all my family and friends that if they haven't yet, they need t helpful and friendly. My Subaru Outback is the best car I have ever owned and I tell all my family and friends that if they haven't yet, they need to give Subaru a try. More
by EZ
April 03, 2021
The service girls are really good at their jobs! Great work on my Ascent and in the appropriate time. I received texts to keep me updated. No complaints here! work on my Ascent and in the appropriate time. I received texts to keep me updated. No complaints here! More
by DEB.LEWIS.2009
Employees Worked With
Kenzie Hughes
April 02, 2021
It was nice having the loner car while my car was being serviced. The girls at the service desk have to put up with a lot of negative people on a regular basis, and they were keeping their cool. serviced. The girls at the service desk have to put up with a lot of negative people on a regular basis, and they were keeping their cool. More
by INDIANAKID
April 01, 2021
All of the employees I've had the pleasure to work with have been friendly, courteous and extremely helpful. Would recommend Bob Rohrman Subaru for all my family and friends. have been friendly, courteous and extremely helpful. Would recommend Bob Rohrman Subaru for all my family and friends. More
by JRRBRUCE
Employees Worked With
Jennifer, Taylor Cooper
April 01, 2021
The problem has persisted. I'll be taking my vehicle to another dealership next week. I would give a better rate if the the noise were fixed... I appreciate the goodwill credit, but I would have paid if th another dealership next week. I would give a better rate if the the noise were fixed... I appreciate the goodwill credit, but I would have paid if the noise was actually fixed... More
by sachynoweth
Employees Worked With
Kenzie Hughes
March 31, 2021
Fast and easy. Service people very courteous. Service done quickly. The waiting room was clean and there was room to spread out. You could get free coffee or tea. done quickly. The waiting room was clean and there was room to spread out. You could get free coffee or tea. More
by SEP
March 31, 2021
I had a recall on my car. They knew it would take 2 hours to fix. They gave me a loaner. They washed my car. The Service department was very kind and gracious to me.⭐⭐⭐⭐⭐ to fix. They gave me a loaner. They washed my car. The Service department was very kind and gracious to me.⭐⭐⭐⭐⭐ More
by VICKIVOORHIS
