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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,157 Reviews

1,157 Reviews of Zeigler Subaru of Lafayette - Service Center

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March 05, 2023

The service department seems to always do their best to address issues in the most timely and efficient manner. More

by advoarmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Mar 08, 2023 -

advoarmy responded

The only issue is the rattle is still there and i was going to let Jenny know when we bring it in for service next week. Jenny is geat to work with and is a true asset to your team.

March 03, 2023

Very helpful , sales man helped find best model for my needs and we ordered it. More

by portwoodterrya9
Recommend Dealer
Yes
Employees Worked With
Alexander Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Starrett, Dereck Chumley
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 02, 2023

re They messed up our car so it doesn’t start like it’s supposed to and keep saying the battery is good and don’t check anything else More

by SPROLESANITA
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know who supposedly worked on it , Kenzie Hughes
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (765) 449-8100. We look forward to hearing from you.

February 27, 2023

They got our vehicle out ahead of the promised time and our service advisor Jenny was great! Thank You!! More

by bill.c4466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 26, 2023

I took the car in for a rattling noise on the front left side of our outback. The dealer did some work but it still has the same rattling noise. More

by advoarmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to us at (765) 449-8100 at your earliest convenience and we will do our best to resolve this with you.

February 20, 2023

Our only problem was the sudden announcement that credit cards would not be accepted wihout a charge. This was awkward to say the least. As usual, the service itself was fine. More

by PETEKISSINGER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don't recall...service desk only
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hello, we appreciate you taking the time to leave us this feedback. We would like to have a better understanding about your experience. Please reach out to us at (765) 449-8100 at your earliest convenience and we will do our best to resolve this with you.

Mar 08, 2023 -

PETEKISSINGER responded

No worries now. We are warned. petekissinger@gmail.com

February 19, 2023

Clean facility, professional employees, and they completed the service to my vehicle in less time and money than they had told me. More

by karenwhitfield14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Collins
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 19, 2023

I have always received excellent service when it’s time to get my subaru serviced More

by EARR81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 19, 2023

Super friendly service staff. Got me in and out right away for service. Very clean shop. More

by DOCTORKAZEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 19, 2023

Our sales specialist Kaitlynn Hayward did a great job. She was courteous and very helpful with ensuring my buying experience was as easy as possible, considering we lived 7 hours away, she made every effo More

by JC86834
Recommend Dealer
Yes
Employees Worked With
Jordan Shillings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Craig
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Holtsclaw, Joe Shane, Kaitlynn Hayward
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hello, we appreciate you taking the time to leave us this feedback. We would like to have a better understanding about your experience. Please reach out to us at (765) 449-8100 at your earliest convenience and we will do our best to resolve this with you.

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