Zeigler Subaru of Lafayette - Service Center

I have received no return call or satisfaction for my inquiries a week ago! I need to speak to someone here that can take care of my concern inquiries a week ago! I need to speak to someone here that can take care of my concern More

Came in for a headlight replacement. Got right in and service was excellent. staff was very friendly and had me in and out quickly. Will be coming back again. service was excellent. staff was very friendly and had me in and out quickly. Will be coming back again. More

Appreciated the hands on experience in service, but felt the oil change was way too expensive. When I buy a new vehicle I want to be able to afford to get service done by the dealership. the oil change was way too expensive. When I buy a new vehicle I want to be able to afford to get service done by the dealership. More

very friendly. Jenny kept me in the loop on what was going on. I greatly appreciated that because I've had problems with service a couple years ago. They didn't return my phone calls. going on. I greatly appreciated that because I've had problems with service a couple years ago. They didn't return my phone calls. More

Customer service is very professional and they keep me posted on the progress of any and all repairs while I wait in my car.... Very Outstanding 👍 posted on the progress of any and all repairs while I wait in my car.... Very Outstanding 👍 More

Really great service and super polite. They gave a full explanation of what they needed to do and it was clear. It was a pleasure being served in this manner explanation of what they needed to do and it was clear. It was a pleasure being served in this manner More

Our first and last visit for an oil change. The oil change was messed up (leaking oil afterwards). When we called about it they said to come in, no appointment needed. We went in and then they told us change was messed up (leaking oil afterwards). When we called about it they said to come in, no appointment needed. We went in and then they told us to was too late in the day after waiting a long time. So we made an appointment for the next day, waited HOURS and still not to be seen. They had overlooked our van in the workflow and by this point we had to leave. They told us to come back later and the manager would make sure it was done ASAP. So we took it back again and sure enough, the first oil change was messed up and had to be redone. So 4 visits for 1 oil change to be done right. They offered us a coupon for the mess up, but honestly we will just go back to where we had been going to spare the hassle! More

I thought when I got an oil change the windshield washer fluid would get topped off. Obviously not, the reservoir was dry the following week. fluid would get topped off. Obviously not, the reservoir was dry the following week. More

Everyone was very courteous and professional. The loaner car was ready to go immediately. When I returned the next day all of the work was done and was able to quickly pick up my car and be on my way. car was ready to go immediately. When I returned the next day all of the work was done and was able to quickly pick up my car and be on my way. More

I appreciate the way the technicians try to explain how things are programed in the electronic unit, but are frustrated when their normal routine check up doesn't result in fixing the problem. things are programed in the electronic unit, but are frustrated when their normal routine check up doesn't result in fixing the problem. More