Zeigler Subaru of Lafayette - Service Center
Lafayette, IN
1,168 Reviews of Zeigler Subaru of Lafayette - Service Center
Prompt service on a battery issue. Was just a drive in, no appointment. Taken care of and back on the road again. Thank you. Have a great day 😊 no appointment. Taken care of and back on the road again. Thank you. Have a great day 😊 More
Really disappointed to pay 65 dollars for something that didn’t fix anything for me . And the. Be expected to pay another 310 dollars . I paid for a reprogramming that didnt work then was expected to pay fo didn’t fix anything for me . And the. Be expected to pay another 310 dollars . I paid for a reprogramming that didnt work then was expected to pay for a new key for 240 before tax then pay another 65 to program a new key . That’s not acceptable in my opinion. More
I am thoroughly satisfied with the service and extensive repairs performed recently on my Subaru Outback. All work was completed in a timely fashion as promised. Also the service advisor, Jenny Scott, was repairs performed recently on my Subaru Outback. All work was completed in a timely fashion as promised. Also the service advisor, Jenny Scott, was courteous and very knowledgeable—the consummate professional. More
So the 1 thing I would change there is your check in process. what happened to the days of here's the keys, my car is over there, see ya later call me when its done. Im pretty sure you already have vide process. what happened to the days of here's the keys, my car is over there, see ya later call me when its done. Im pretty sure you already have video cameras recording everything in that high tech shop, 4 pics with an ipad is just not needed, in my opinion. More
Jenny Scott handled my service issue with total professionalism. She kept me informed about what my car needed and keep me informed about the progress in making the necessary repairs. professionalism. She kept me informed about what my car needed and keep me informed about the progress in making the necessary repairs. More
Service is excellent as always, they keep me informed and explain everything that needs to be done to my car. Kenzie is awesome and always so friendly and helpful! explain everything that needs to be done to my car. Kenzie is awesome and always so friendly and helpful! More
My car was in for routine oil change and service. I had also requested a wheel alignment. I was told the alignment should be delayed until new tires were installed. The remaining service was accomplished also requested a wheel alignment. I was told the alignment should be delayed until new tires were installed. The remaining service was accomplished in timely fashion, with a nice complimentary wash at the end. Also updated radio software at no charge. Well done!! More
My experience at this dealership for service on my car went as expected. He took my car in at the appointment time and let me know it would be 45min to 1hr wait. The job took exactly 1hr. I had tires rota went as expected. He took my car in at the appointment time and let me know it would be 45min to 1hr wait. The job took exactly 1hr. I had tires rotated and afterwards my car is indicating low tire pressure for some reason. I’ll have to figure out why. Otherwise, no issues or concerns. More
The service Dept was closed when we came to pick up our Ascent and no one knew where our keys were. And the car wash was not good! Ascent and no one knew where our keys were. And the car wash was not good! More
Work was timely, accurate, I was kept informed of progress throughout the day. Having a loaner car available to me allowed me to maintain my schedule of activities without interruption progress throughout the day. Having a loaner car available to me allowed me to maintain my schedule of activities without interruption More