Zeigler Toyota of Racine

A Shining Star I recently purchased a 2019 Toyota Prius from Michelle Duchow at Racine Toyota. After several bad experiences at other dealerships dealing with condes I recently purchased a 2019 Toyota Prius from Michelle Duchow at Racine Toyota. After several bad experiences at other dealerships dealing with condescending and pushy sales teams. It was a real treat to work with Michelle (Shining Star) and her team. She is passionate and truly cares about her customer. She took time to make sure I got the car with the options I needed, also spending time to answer every question I had. Then much to my surprise the finance guy (Bassim) was great also!! Over the years I’ve walked out on finance guys, but this guy was top notch. -Happy Prius Owner More

Integrity, Efficiency and Professional!! Exceptionally Punctilious In concern for their Customers to receive the upmost Excellent Personal individual care of Service. Never had to read revie Exceptionally Punctilious In concern for their Customers to receive the upmost Excellent Personal individual care of Service. Never had to read reviews. My own personal experience of Purchasing my first Autos from this Dealer at 21 years old. They have taken pride and good care of me, also my Auto the Two are Attached to the Core Heart ??. Thanks 🙏 More

Great experience Couldnt believe Jason was able to help me get approved on an auto loan best customer service EVER! Will definitely recommend to all. I'm sending every Couldnt believe Jason was able to help me get approved on an auto loan best customer service EVER! Will definitely recommend to all. I'm sending everyone I know here! More

Excellent Buying Experience The staff was very knowledgeable, friendly, courteous, attentive and did their jobs professionally. They were also very helpful in completing all the The staff was very knowledgeable, friendly, courteous, attentive and did their jobs professionally. They were also very helpful in completing all the required details necessary to make the sale and trade in process a pleasant experience. Kudos to everyone involved. More

I left very satisfied! From the moment I drove into the lot, sales rep Kevin Dodge noticed my husband and I right away. He acknowledged us and welcomed us. He was very conci From the moment I drove into the lot, sales rep Kevin Dodge noticed my husband and I right away. He acknowledged us and welcomed us. He was very concise and informative. He did not disappoint. He knew that we knew what we wanted and respected that. Keep up the good work Kevin! We have been to a few shops already within the past few weeks and costumer services sucked! So it was a plus for me when I feel like a valued costumer. Overall, everyone I spoke with were amazing. Thanks to the sales rep, manager and finance manager for our exceptional experience at Racine Toyota. More

Not sure if I need services they’re telling me I need When I went in for my 85k checkup, the service advisor said I just got my oil changed at 75k so I didn’t need any work done (I declined the tire rotat When I went in for my 85k checkup, the service advisor said I just got my oil changed at 75k so I didn’t need any work done (I declined the tire rotation since I was getting new tires later that day). I was about to go home (mad that they didn’t tell me this when I made the appt), but then they decided to see what else I might need since I was there. $300 later, I got a few flushes done that I’m not even sure are necessary. I felt screwed to say the least. I have nothing against Linda, but I’m curious why these maintenance items that are supposedly necessary weren’t part of the original maintenance appt. More

Excellent experience Darren was a wonderful salesperson from the moment we got there to the moment we left. I’ve been coming here for my last 3 cars and I will continue to Darren was a wonderful salesperson from the moment we got there to the moment we left. I’ve been coming here for my last 3 cars and I will continue to come here as long as I’m alive. More

Great! It would have been nice to have some cookies with my coffee. I appreciate the work that was done on my car. I waited a long time for my car. It would have been nice to have some cookies with my coffee. I appreciate the work that was done on my car. I waited a long time for my car. More

Toyota Sienna Great fast friendly service. Not pushy nor rude. Linda Salinas was great and is a good example of superior customer service. I’ll continue to service Great fast friendly service. Not pushy nor rude. Linda Salinas was great and is a good example of superior customer service. I’ll continue to service all my cars there. More

Service writer messed up my settings They messed up my settings trying to reset the maintenance light. They didn’t get fixed and left it messed up and gave the car back to me that way. I They messed up my settings trying to reset the maintenance light. They didn’t get fixed and left it messed up and gave the car back to me that way. I tried to make a phone call when I left but the phone was not connected any more. I took it back and the service writer messed with it and still couldn’t fix it. Finally a mechanic fixed it. I think that the service writers should know there job and if it is not right don’t give it back to the customer that way. More