Racine Toyota - Service Center

Transmission shutter Had dealership looking into the transmission shutter that has been occur. They drove the car 3 miles and brought it back and said no issues. Wastin Had dealership looking into the transmission shutter that has been occur. They drove the car 3 miles and brought it back and said no issues. Wasting my time was bad enough, but when I returned home I found out that they pooped the hood and didn’t close it when they were down. Disappointing considering I felt the shutter on the way home from my appointment. Will not return. More

Cool Service Awesome service!! I love Linda she is the best!! She is upfront and never beats around the bush! She's very friendly and always has a smile!!😁 Awesome service!! I love Linda she is the best!! She is upfront and never beats around the bush! She's very friendly and always has a smile!!😁 More

Regular maintenance Very friendly and efficient staff. They will recommend service optimal for ongoing maintenance but do not put pressure on you to purchase. Wonderful Very friendly and efficient staff. They will recommend service optimal for ongoing maintenance but do not put pressure on you to purchase. Wonderful waiting area to visit while service is performed. More

Bad experience Went in for a oil change and tire rotation and the person who worked on my vehicle forgot to tighten my lug nuts to the point were my tire was shaking Went in for a oil change and tire rotation and the person who worked on my vehicle forgot to tighten my lug nuts to the point were my tire was shaking on the way to work.and seen a newer vehicle that I liked that was well priced only to find out after 4 hours that they had priced it wrong and wouldn't sell the vehicle at the price they had it at. Horrible service after speaking with the manager about the price of the vehicle and the situation with my vehicle. Toyota lost a loyal customer today. More

Great service and excellent customer service. I would highly recommended this dealership. Thanks for everything. Also a very friendly staff. This Toyota dealershi and excellent customer service. I would highly recommended this dealership. Thanks for everything. Also a very friendly staff. This Toyota dealership rocks big time. More

Routine and follow up maintenance Linda was extremely helpful in getting me in for routine service as well as explaining a problem found and my options. She figured out the best coupon Linda was extremely helpful in getting me in for routine service as well as explaining a problem found and my options. She figured out the best coupon to use of the few I brought with. Nice waiting room where I was able to get some work done while I waited. More

Great work. I will be back next time. Great place, very friendly staffs, 5 stars services. That is why I was back last week. Will be back again. Greatly appreciated. Thanks. Xin Ye Great place, very friendly staffs, 5 stars services. That is why I was back last week. Will be back again. Greatly appreciated. Thanks. Xin Ye More

Great service Appointment are timely, service is professional and dealership personal are excellent at caring for the vehicle. I trust the work being done and am ve Appointment are timely, service is professional and dealership personal are excellent at caring for the vehicle. I trust the work being done and am very happy with the dealership. More

Front end alignment The service was completed in an acceptable amount of time; staff was courteous, polite, and professional. Answered my billing questions with a r The service was completed in an acceptable amount of time; staff was courteous, polite, and professional. Answered my billing questions with a respectful manner, the woman at the counter checked with the service center employee, in order to provide the correct information. More

Helpful, but My appointment was scheduled with the promise of a sienna courtesy vehicle. I have 3 kids in booster seats. I need a van. When I arrived, I was offere My appointment was scheduled with the promise of a sienna courtesy vehicle. I have 3 kids in booster seats. I need a van. When I arrived, I was offered either a Rav4 or a Camry. There was no Sienna available even though I was promised one. I had to squeeze my children into a small car. I also found it odd that there were significant differences in suggested maintenance from Saturday to Wednesday. More