Very professional, very friendly and worked hard to get a
good deal made. Top Hands.
good deal made. Top Hands.
More
by CECILROAN
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2026 -
Zeigler Toyota of Racine responded
Thank you for trusting us with your Toyota Tundra service and for sharing your kind words. We’re glad our team was professional, friendly and worked hard to secure a fair outcome. Paul and everyone involved appreciate your feedback.
Sold me a car that broke down two weeks after I bought
it. Was told they didn't legally have to fix it but would. Would never go to them again.
it. Was told they didn't legally have to fix it but would. Would never go to them again.
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by Tyler.Rheineck
Verified Customer
Verified Customer
Other Employees Tagged:
Paul Rydberg
Apr 29, 2026 -
Zeigler Toyota of Racine responded
Hello Tyler:
We're sorry that you didn't have a completely satisfying visit. Please feel free to reach out to us directly to discuss. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Apr 29, 2026 -
Zeigler Toyota of Racine responded
Hello Tyler:
We're sorry that you didn't have a completely satisfying visit. Please feel free to reach out to us directly to discuss. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
They got my truck done while I waited.
The work was done promptly and correctly.
The work was done promptly and correctly.
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by krydberg
Verified Customer
Verified Customer
Other Employees Tagged:
Paul Rydberg
Apr 03, 2026 -
Zeigler Toyota of Racine responded
We’re pleased the team completed service on your Ford Expedition promptly and correctly while you waited. Thank you for your review and for trusting us with your vehicle.
Prompt thorough service.
Much appreciated Technician extremely helpful with my questions and inquiries. Overall happy with my service
Much appreciated Technician extremely helpful with my questions and inquiries. Overall happy with my service
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by BURGIJASEV
Verified Customer
Verified Customer
Other Employees Tagged:
Paul Rydberg
Mar 26, 2026 -
Zeigler Toyota of Racine responded
Thank you for noting the prompt, thorough work on your Toyota Camry Hybrid. We’re pleased our technician could address all your questions and ensure a smooth visit. Knowing you’re happy with our service means a lot to us.
New dealership for me.
So far very good experiences. Kendall is great to deal with.
So far very good experiences. Kendall is great to deal with.
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by rjcollins5
Verified Customer
Verified Customer
Other Employees Tagged:
Paul Rydberg
Mar 05, 2026 -
Zeigler Toyota of Racine responded
Thank you for bringing your Camry in for service. We’re glad to hear your visits have been smooth and that our team has met your expectations. We appreciate the 5-star rating!
Easy to schedule, Fast and easy to schedule.
Day of easy in and easy out.
Day of easy in and easy out.
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by JUSTINKLIS77
Verified Customer
Verified Customer
Service Price Transparency
Feb 19, 2026 -
Zeigler Toyota of Racine responded
We’re glad scheduling your Toyota service was so straightforward. We appreciate you sharing how quickly everything moved and look forward to assisting you again.
It was a great experience overall Everyone was very
helpful. The purchase of 2 vehicles was overwhelming and hope never do it again.
helpful. The purchase of 2 vehicles was overwhelming and hope never do it again.
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by Bgraves1621
Verified Customer
Verified Customer
Other Employees Tagged:
Paul Rydberg
Feb 02, 2026 -
Zeigler Toyota of Racine responded
Thank you for choosing Zeigler Toyota of Racine for your vehicle purchases. We're glad our team was helpful throughout the process. Wishing you the best with your new vehicles.
It was a great experience overall Everyone was very
helpful. The purchase of 2 vehicles was overwhelming and hope never do it again.
helpful. The purchase of 2 vehicles was overwhelming and hope never do it again.
More
by Bgraves1621
Verified Customer
Verified Customer
Other Employees Tagged:
Paul Rydberg
Feb 02, 2026 -
Zeigler Toyota of Racine responded
Thank you for choosing Zeigler Toyota of Racine for your vehicle purchases. We appreciate your feedback and are glad our team could assist you. Wishing you all the best with your new vehicles.
While they are not pushy in regards to service, I was a
little disappointed they didn't actually call me to discuss their recommendations like they used to. Everything was sent via text.
Also, they charg
little disappointed they didn't actually call me to discuss their recommendations like they used to. Everything was sent via text.
Also, they charged a 3% surcharge because I paid my $2000 bill by credit card. I was not made aware of the surcharge prior to payment nor at the actual time of payment. A company as large as Ziegler should be able to absorb credit card fees.
UPDATE: The service manager, Paul, called me to address my comments. He was genuinely concerned and empathetic. He took the time to explain why texts were used and that the surcharge has actually been in place for over a year. I appreciate him taking the time to talk with me. This dealership has always had great customer service and Paul is the perfect example of how much they care about their customers. I will continue to use and recommend Ziegler Toyota.
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by Febjo7
Service Price Transparency
Jan 16, 2026 -
Zeigler Toyota of Racine responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Jan 18, 2026 -
Febjo7 responded
Please feel free to call me to discuss further.
Excellent communication all throughout the process!
Was happy with everything as a whole. Completely satisfied with the purchase.
Was happy with everything as a whole. Completely satisfied with the purchase.
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by jeff.hansen578
Verified Customer
Verified Customer
Service Price Transparency
Dec 15, 2025 -
Zeigler Toyota of Racine responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Zeigler Toyota of Racine to be a positive one. Please don't hesitate to reach out if you need anything else.
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12 yrs, 4 mos
