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Racine Toyota - Service Center

Mount Pleasant, WI

4.7
1,328 Reviews

1,328 Reviews of Racine Toyota - Service Center

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February 18, 2025

Went for an oil change. Was presented a list of critical additional service needed. Out of 5 presented, only 2 were verified by an independent mechanic. More

by G24272
Service Time
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 18, 2025 -

Zeigler Toyota of Racine responded

Hello, We appreciate you sharing your feedback regarding your recent service visit. We value your perspective and would like to learn more about your experience with an oil change and the additional service recommendations you received. Please contact me directly for further discussion. Sincerely, Adrian Basich General Manager adrianbasich@zeigler.com

February 18, 2025

Very clean with friendly and helpful people. I would definitely recommend this dealership to others. More

by kainzjr
Recommend Dealer
Yes
Employees Worked With
Victor Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Diaz, Sophia Baldino
Feb 19, 2025 -

Zeigler Toyota of Racine responded

Thank you for recommending Zeigler Toyota of Racine. We're pleased to hear about your positive experience.

February 18, 2025

Linda is the BEST! ! She goes above and beyond to ensure great service. My car was handled quickly and professionally and done in record time. More

by FAITHANDDAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Zeigler Toyota of Racine responded

We appreciate your feedback and are glad you had a positive experience at Zeigler Toyota of Racine. Our team values comments like yours, thank you for sharing.

February 18, 2025

They did a very good job and they took very good care of me. I would go back again. More

by KKOENIG7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Spenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Zeigler Toyota of Racine responded

We appreciate your kind words and are glad you had a positive experience here at Zeigler Toyota of Racine. Take care.

February 16, 2025

Ashleigh was very courteous and professional. She kept me informed about the progress of work and answered all y questions More

by JOHNJSCHAUT
Recommend Dealer
Yes
Employees Worked With
Ashleigh Spenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Zeigler Toyota of Racine responded

Thank you for your feedback. We're pleased to hear that our team provided courteous and informative service during your visit to Zeigler Toyota of Racine.

February 16, 2025

She accepted my coupon but didn’t honor it as stated. Had to contact the service manager Paul to make things right. She was a bit rude. More

by 6 speed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Spenner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rydberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

The service manager made everything fine after the woman I dealt with wouldn’t honor my coupon. She tried to cheat me out of what the coupon stated. More

by 6 speed
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ashleigh Spenner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Feb 16, 2025 -

Zeigler Toyota of Racine responded

Thank you for your understanding. I'm glad our team could assist in resolving the coupon issue at Zeigler Toyota of Racine.

February 16, 2025

Very smooth and easy experience every time I get my vehicle serviced. It’s also quick and easy to make service appointments online. More

by JJKOHEL123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Spenner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Zeigler Toyota of Racine responded

We're glad you find the service smooth and appointment booking convenient. Thank you for trusting Zeigler Toyota of Racine with your vehicle needs.

February 15, 2025

It was fast and friendly service. I waited at the dealership for my car and the place was very clean with coffee and snacks. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Spenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Zeigler Toyota of Racine responded

Thanks for sharing your experience. We're glad to hear you enjoyed the service and amenities at Zeigler Toyota of Racine.

February 14, 2025

My Service Advisor, Ashleigh, listened to my concerns. I also asked them to review my car for an upcoming long trip and everything they found made sense with my car being 7 years old. Example: they foun More

by Skmcmahon770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Spenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2025 -

Zeigler Toyota of Racine responded

We're glad to know you found the review beneficial ahead of your long trip. Your appreciation means a lot to our team at Zeigler Toyota of Racine. Keep enjoying your 7-year-old car with those updated brakes!

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