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Racine Toyota - Service Center

Mount Pleasant, WI

4.7
523 Reviews

523 Reviews of Racine Toyota - Service Center

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July 13, 2018

Maintenance Had my front brakes replaced, because they were bad. My service advisor helped me get the right brakes I need for me, and what I thought was a reasona More

by SPINNAVY86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh Spenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2018

Car checkup Everyone is always so pleasant and I normally get in at my scheduled time I look forward to dealing with these same people in the future More

by ex.viss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin Rotes
July 06, 2018

waisted trip I was due for my 25,000 ck, thinking I was due for an oil change I made an apt. I am not close to the dealership. I was told I am only due for tire More

by blwishau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashleigh Spenner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Zeigler Toyota of Racine responded

I am sorry we did not make it clear what the Toyota Care Service intervals are. Please be sure the last thing we would want to do is inconvenience you. It is very important to rotate the tires every 5,000 miles to prolong tire life and optimize gas economy. Please let us know if we could be of assistance in the future. Pat General Manager 262-886-5111

June 28, 2018

no problems, no grief Quick in and out ! They asked if I wanted a wash as well and I said no because the last time I got it washed there the paint pealed off the hood..It' More

by bigblue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2018

Problem with phone auto dialing when connected Was not resolved. Happened again within 1/2 hour of leaving the dealership. This is something I want documented in file prior to my warranty expirin More

by naidl06661
Recommend Dealer
Yes
Employees Worked With
June 26, 2018

Never tightened the oil plug lost oil People make mistakes .the service manager help me was very kind.i will be back for other services. Knowing I can trust them to make it right. More

by petkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Nuoffer
June 19, 2018

Great experience Great staff. Excellent service. They have always taken wonderful care of my 2014 Tundra. Beautiful waiting area complete with fire place and big scr More

by keljohn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Carr
June 15, 2018

5000 mile maintenance Extremely helpful and good time management in supporting my needs. Wait time was very reasonable. Very satisfied with my new door guards and my mud fl More

by Linda.jahns three cats
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Carr, Kassandra Janis, Jakub Kania, Heather Peterson, Aaron Redding
June 14, 2018

Keep losing my ball cover at your courtesy car wash Six month service. Not much work required on the vehicle. Gave me a courtesy car wash and removed the trailer ball cover and did not replace had to as More

by MOLLISOL2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Peterson
June 14, 2018

Services Exceptional services without surprises. They are cutious and friendly. The vehicles were returned cleaned and washed. I would recommend this dealer t More

by LIAVA.XIONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Fude, Rex Holtz
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