Racine Toyota - Service Center

They take the time to review records, examine the vehicle and make appropriate recommendations. The service and repairs after that are timely and done extremely well and make appropriate recommendations. The service and repairs after that are timely and done extremely well More

Lovely folks in the service department that took care of me yesterday ! Linda kept me informed the entire time on what to expect as far as cost and time and the final cost and time there was less then expec me yesterday ! Linda kept me informed the entire time on what to expect as far as cost and time and the final cost and time there was less then expected ! I left happy . Bought my 4runner there too with Joe in sales.Good guy. Nice dealer . More

Just had my Toyota Corolla serviced at Zeigler Toyota of Racine . . the best service ever! I knew that I needed a new battery, but was advised there were other things that needed attention for overall perf Racine . . the best service ever! I knew that I needed a new battery, but was advised there were other things that needed attention for overall performance of the vehicle. I was constantly kept up to date regarding time for repairs, pricing, etc. Pricing was extremely fair, as well! I will definitely return to this location for future repairs/maintenance. I will encourage my fellow Toyota owners to do the same! More

Service department was good, Sales department was terrible! Showed me a truck on website, but couldn't get it to the dealership. Wanted an appraisal, manager was too busy. How can you sell cars like terrible! Showed me a truck on website, but couldn't get it to the dealership. Wanted an appraisal, manager was too busy. How can you sell cars like this? More

Service was easy to schedule on line, easy in, easy out. Nice report on what was checked and low pressure to complete addition recommended maintenance items. Nice report on what was checked and low pressure to complete addition recommended maintenance items. More

No customer service here excepting the cashier. I arrived on time for 25k service appointment. Service personnel did not appear enthused on the prospects of arriving customers. One was checking their social on time for 25k service appointment. Service personnel did not appear enthused on the prospects of arriving customers. One was checking their social status on FB. Finally got their attention. They then started to inform me on the issues to be addressed during 25k service (all out of warranty) plus brake system flush ($179). Light duty service at 25 k according to Toyota on-line ($20~$26 est.) includes -Rotate tires -Check installation of driver's floor mat -Inspect and adjust all fluid levels -Inspect wiper blades -Visually inspect brake linings/drums and brake pads/discs This dealership is obviously wanting to separate the consumer from their wallet! No where is it recommended to flush brake system at this low mileage and service usage (normal). I'll be taking my vehicle instead to Wilde Toyota in West Allis. The West Allis dealership has always been up-front regarding out of pocket cost of ownership. Racine dealership needs a bunch of customer service specific improvements before I reconsider giving them business. Avoid at all costs. More

My best car buying experience today the staff was very friendly and very informative no pressure and best of all an awesome price from now on all my Toyotas will come from Racine Toyota and the new facili friendly and very informative no pressure and best of all an awesome price from now on all my Toyotas will come from Racine Toyota and the new facility was state of the art and very clean More

DO NOT BUY A CAR HERE! The absolute worst customer service ever! Only care about getting cars off their lot, will promise anything to make it happen but not do as they promise or half xxx it after you service ever! Only care about getting cars off their lot, will promise anything to make it happen but not do as they promise or half xxx it after you call non stop for months. 1 star is Way too much for this dealership. take your money somewhere else I promise you there is better service and sales elsewhere! More

I brought my car for service maintenance. They did perform tire rotation, installed new break pads, and more. After 5 days of service, my front tire fell off and rolled out of my car while I was drivi perform tire rotation, installed new break pads, and more. After 5 days of service, my front tire fell off and rolled out of my car while I was driving. It could have happened sooner that it did and me and my family could have died already. They admitted their mistake that it was not tightened properly and took responsibility to it. But still, it was a horrifying experience. More

Wonderful experience. Elvis was a fantastic sales person, truly helpful. The finance department was amazing. Everything was fast and smooth. This was the best car buying experience that I have ever had. I am truly helpful. The finance department was amazing. Everything was fast and smooth. This was the best car buying experience that I have ever had. I am very happy with my new Highlander. More