Zimbrick Nissan - Service Center

Excellent as usual. Kyle and the whole crew always make it a great experience. They get you in and out in a short a time as possible. Always complete the service as well Kyle and the whole crew always make it a great experience. They get you in and out in a short a time as possible. Always complete the service as well or better than expected. They almost seem like family. Very knowledgeable and friendly. More

Always great people to deal with. Anytime my vehicle needs service it is done correctly and by very pleasant service personnel. They are always very conscious of price for me also. Anytime my vehicle needs service it is done correctly and by very pleasant service personnel. They are always very conscious of price for me also. More

They always take great care of me!! Highly recommended Kyle and the gang always treat me well and get things done in a timely manner!! They are honest and great to work with! Highly recommended!! They are Kyle and the gang always treat me well and get things done in a timely manner!! They are honest and great to work with! Highly recommended!! They are great!!! More

Fantastic Service rep Ross was very friendly to work with and the prices at the Madison east location are unbeatable! Will definitely be going back for future s Service rep Ross was very friendly to work with and the prices at the Madison east location are unbeatable! Will definitely be going back for future service needs. More

Top notch! I went to Zimbrick Nissan for service and I couldn't be happier with the experience. Everyone was very helpful and friendly and I will absolutely retu I went to Zimbrick Nissan for service and I couldn't be happier with the experience. Everyone was very helpful and friendly and I will absolutely return! More

If it were not for Randy and the Zimbrick Nissan Service Department, I would have never actually enjoy driving my Nissan GTR. They truly take the stress out of owning a $100k car. What is the #1 fear any su Department, I would have never actually enjoy driving my Nissan GTR. They truly take the stress out of owning a $100k car. What is the #1 fear any supercar owner has? "What is repair and maintenance going to cost me?" "Are the service people going to rip me off just because I own an expensive car?" Never! Never have the guys at Nissan Zimbrick treated my differently because I own a GT-R. They have always given me the best price, been honest about the work that needed to be done and work that did not need to be done. All over the internet I hear stories of service people abusing customer GT-R during test drives, etc. Never at Zimbrick. They have 2 GT-R certified master technicians and both of them clearly have done a great job. They have worked on my GT-R's electronics for upgrades, they have worked on my brakes, and suspension, tires, interior. They have never denied my warranty work because I have modified my GT-R and have always represented my interests when talking to the Nissan North America to get work done at the best price. They always have the right GT-R parts in stock or get them very quickly. I have talked to other Madison GTR owners and they all agree, if you own a GT-R in WI and even upper IL, come to Zimbrick. Not only does the GT-R kick European super car butt on the street, but also when it comes to my service and ownership experience, Zimbrick Nissan kicks the European butt. They are simply awesome! Thanks for making my GT-R ownership experience so wonderful. More

Contacted Zimbrick Nissan for service and warranty work for a Nissan Xterra 12/13/11. Spoke with John in the service department, and I explained to John I needed a clutch, rear main seal, and some recall for a Nissan Xterra 12/13/11. Spoke with John in the service department, and I explained to John I needed a clutch, rear main seal, and some recall warranty work performed and for him to please email me the quote. I was repeatedly interrupted and when asked to email the quote he stated with a resounding NO!!! and was told he would not email me the quote, he would only tell me over the phone. When I asked about the price for parts he promptly stated I would have to contact the parts department if I wanted to know how much that part of the quote would be!!!. Hmmm so nothing in writing, so when I drive all the way to the dealer and the price for labor and parts changes I have no argument other than what I was told over the phone. John and the rest of Zimbrick Nissan should re-read their job description and understand that the customer comes first not the dealership. Maybe a class in etiquette, personal interaction, and technical knowledge would benefit the employees at Zimbrick Nissan greatly. More

I had an appointment for oil change. It took 2, 5 hours to do that. Nobody came and got me when my car was done. And I even didn'g get an appology. I never gonna come back. to do that. Nobody came and got me when my car was done. And I even didn'g get an appology. I never gonna come back. More