Zimbrick at Fish Hatchery Road
Madison, WI
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2,228 Reviews of Zimbrick at Fish Hatchery Road
Straight shooter who made sure good service happened We worked with ZFHR GM service after we ran into problems with a recently purchased Zimbrick vehicle. Stuart was courteous and made sure we got what We worked with ZFHR GM service after we ran into problems with a recently purchased Zimbrick vehicle. Stuart was courteous and made sure we got what was needed to not only get our car serviced, but to get it back on the road ASAP. Straight forward, no-nonsense good customer service.... always appreciated as a customer having a car in the shop! Thanks Stuart! More
awesome experience! zimbrick took great care of me! They gave me a great deal and a good price on my trade in service was exceptional I had no stress at all! zimbrick took great care of me! They gave me a great deal and a good price on my trade in service was exceptional I had no stress at all! More
Bought a 2018 GMC Sierra Crew Cab SLT Premium Plus Super nice truck. Ben Rudolph made the experience so easy. Were already on the upside with equity on the vehicle over and above what we owed on the Super nice truck. Ben Rudolph made the experience so easy. Were already on the upside with equity on the vehicle over and above what we owed on the prior vehicle. It was a very fair deal and most of the features match out 2014 Jeep Grand Cherokee Overland but the biggest plus is a powerful V8 to tow with instead of the power constrained V6 in the Jeep. So far we are vert happy with the whole experience. More
Beatbox experience It was such a pleasure to work with James! This was the second new Honda that I’ve bought from him, and I wouldn’t think of working with anyone else. It was such a pleasure to work with James! This was the second new Honda that I’ve bought from him, and I wouldn’t think of working with anyone else. He’s kind, fun, and flat-out knows his stuff. A great deal certainly helped, too! More
So Thankful!! James was so helpful ! Had such a great attitude and got us in the car we wanted ! My family has always bought vehicles from this location and we alwa James was so helpful ! Had such a great attitude and got us in the car we wanted ! My family has always bought vehicles from this location and we always leave satisfied !!! More
Usually great but mediocre this last time My appointment was at 1230p. I was told on the phone it was about 45 minutes for an oil change and tire rotation. Then at my appointment Joe tells me My appointment was at 1230p. I was told on the phone it was about 45 minutes for an oil change and tire rotation. Then at my appointment Joe tells me about an hour. It ended up being an hour and 15 minutes. This-was irritating as I'm there on my lunch hour and it took longer than it should have so I ended up having to work late. That same service has never taken an hour and 15 minutes before at Zimbrick or any other place I have went. More
honest and reliable I really appreciated Stuart and his honestly and willingness to go above and beyond and check another shops work for me that I was hesitant about. We I really appreciated Stuart and his honestly and willingness to go above and beyond and check another shops work for me that I was hesitant about. We did have to wait quite awhile and didn't get a car wash but he explained they were short staffed and I could come back another time for a "bath". I was fine with that. I appreciated the refreshments and free wifi so I could work while I waited. Thanks Zimbrick! We WILL be back :) More
Quick and easy for a busy businesswomen GMC Buick west side service was quick and transparent. With my busy work schedule they were able to provide me a quick estimate and grab me a cab back GMC Buick west side service was quick and transparent. With my busy work schedule they were able to provide me a quick estimate and grab me a cab back to work while they fixed my engine. I work late hours so they were able to accommodate my late hours with a lock out of my car in their lot after hours. Will be using them again. More
Another Good Maintenance Excursion We have Zimbrick Buick - GMC perform the oil / lube / filter maintenance EVERY 3000 miles - our GMC vehicles should provide us with great transportati We have Zimbrick Buick - GMC perform the oil / lube / filter maintenance EVERY 3000 miles - our GMC vehicles should provide us with great transportation for at least 200,000 miles. Mr. John Kaatz, our Service Manager keeps us informed on the required preventive maintenance as well as recommending when tires / radiator and heater hoses / air and cabin filters need to be replaced. We do receive coupons from Zimbrick with some recommended maintenance, too. More
Best car buying experience I've ever had! I went to the Zimbrick Hyundai West dealership wanting to see the Kona and Tucson and met sales advisor, Chris Gehrke and he was fantastic! I had bee I went to the Zimbrick Hyundai West dealership wanting to see the Kona and Tucson and met sales advisor, Chris Gehrke and he was fantastic! I had been to 2 other dealerships (Kia and Subaru) that day just looking with no intent on even test driving that day until I narrowed down my options. He listened to what I wanted and didn't want with regards to features, color, pricing, monthly payment, etc. and showed me vehicles that met my criteria. When I came back to test drive I told him that decided against the Kia and Subaru but had learned about the Buick Encore and planned to look at that as well after driving the Kona and Tucson. To my surprise he said that he could help me with the Encore too because Zimbrick allows their sales people from one brand to help a customer with another one. Kudos to Zimbrick ... I didn't have to work with two sales people, just one! I decided on the Encore because it really did meet all of my criteria. I set up a purchase date and the paperwork went very smoothly. No last minute surprises and no pressure to purchase add-ons (offered yes, but no pressure; when I said no that was it). Erica was great! Kyle also did a wonderful job of explaining the vehicles technology. I also had interaction with Ben and Stuart. Everyone involved was pleasant and professional. It truly was the best car buying experience I've ever had! More





