
Zimbrick at Fish Hatchery Road
Madison, WI
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2,226 Reviews of Zimbrick at Fish Hatchery Road
honest and reliable I really appreciated Stuart and his honestly and willingness to go above and beyond and check another shops work for me that I was hesitant about. We I really appreciated Stuart and his honestly and willingness to go above and beyond and check another shops work for me that I was hesitant about. We did have to wait quite awhile and didn't get a car wash but he explained they were short staffed and I could come back another time for a "bath". I was fine with that. I appreciated the refreshments and free wifi so I could work while I waited. Thanks Zimbrick! We WILL be back :) More
Usually great but mediocre this last time My appointment was at 1230p. I was told on the phone it was about 45 minutes for an oil change and tire rotation. Then at my appointment Joe tells me My appointment was at 1230p. I was told on the phone it was about 45 minutes for an oil change and tire rotation. Then at my appointment Joe tells me about an hour. It ended up being an hour and 15 minutes. This-was irritating as I'm there on my lunch hour and it took longer than it should have so I ended up having to work late. That same service has never taken an hour and 15 minutes before at Zimbrick or any other place I have went. More
Beatbox experience It was such a pleasure to work with James! This was the second new Honda that I’ve bought from him, and I wouldn’t think of working with anyone else. It was such a pleasure to work with James! This was the second new Honda that I’ve bought from him, and I wouldn’t think of working with anyone else. He’s kind, fun, and flat-out knows his stuff. A great deal certainly helped, too! More
Bought a 2018 GMC Sierra Crew Cab SLT Premium Plus Super nice truck. Ben Rudolph made the experience so easy. Were already on the upside with equity on the vehicle over and above what we owed on the Super nice truck. Ben Rudolph made the experience so easy. Were already on the upside with equity on the vehicle over and above what we owed on the prior vehicle. It was a very fair deal and most of the features match out 2014 Jeep Grand Cherokee Overland but the biggest plus is a powerful V8 to tow with instead of the power constrained V6 in the Jeep. So far we are vert happy with the whole experience. More
awesome experience! zimbrick took great care of me! They gave me a great deal and a good price on my trade in service was exceptional I had no stress at all! zimbrick took great care of me! They gave me a great deal and a good price on my trade in service was exceptional I had no stress at all! More
Straight shooter who made sure good service happened We worked with ZFHR GM service after we ran into problems with a recently purchased Zimbrick vehicle. Stuart was courteous and made sure we got what We worked with ZFHR GM service after we ran into problems with a recently purchased Zimbrick vehicle. Stuart was courteous and made sure we got what was needed to not only get our car serviced, but to get it back on the road ASAP. Straight forward, no-nonsense good customer service.... always appreciated as a customer having a car in the shop! Thanks Stuart! More
So Thankful!! James was so helpful ! Had such a great attitude and got us in the car we wanted ! My family has always bought vehicles from this location and we alwa James was so helpful ! Had such a great attitude and got us in the car we wanted ! My family has always bought vehicles from this location and we always leave satisfied !!! More
Another Good Maintenance Excursion We have Zimbrick Buick - GMC perform the oil / lube / filter maintenance EVERY 3000 miles - our GMC vehicles should provide us with great transportati We have Zimbrick Buick - GMC perform the oil / lube / filter maintenance EVERY 3000 miles - our GMC vehicles should provide us with great transportation for at least 200,000 miles. Mr. John Kaatz, our Service Manager keeps us informed on the required preventive maintenance as well as recommending when tires / radiator and heater hoses / air and cabin filters need to be replaced. We do receive coupons from Zimbrick with some recommended maintenance, too. More
Good service They are able to get my vehicle in within a week but it takes over an hour for an oil change. They always take care of my car. They are able to get my vehicle in within a week but it takes over an hour for an oil change. They always take care of my car. More
Easy no hassles experience. Honestly, I was a pretty easy customer because I was turning in my car at the end of my lease and wanted to simply upgrade to the same car and keep th Honestly, I was a pretty easy customer because I was turning in my car at the end of my lease and wanted to simply upgrade to the same car and keep the same price. Jared accomplished all my goals and found a great new Honda Civic for me. Even upgraded to the sport package! He carefully went over all the features with me to make sure I was properly "oriented" to my new car. Brian in finance handled that part painlessly. More