Zimmer Chrysler Dodge Jeep Ram

Service is horrible, won't ever use them again. My car in service since Dec 9th, today is Dec 30th, for a fuel tank replacement. Like pulling teeth to get a call back from service advisor. Had t My car in service since Dec 9th, today is Dec 30th, for a fuel tank replacement. Like pulling teeth to get a call back from service advisor. Had to keep calling them just to get an update on my vehicle. Parts in on 12/29, still no word from Katie, my service advisor. I called on 12/30, just to hear that they still don't have an ETA on when my car will be finished. Ridiculous is all I have to say!! Will be using dealership in Lawrenceburg moving forward. This is the 3rd Worst service experience with this service department. They need an overhaul of all front desk employees. More

Service was great! My vehicle was ready on time! I definitely recommend this Service center to friends and family! My vehicle was ready on time! I definitely recommend this Service center to friends and family! More

Purchased a Chrysler Pacifica from Zimmer in late 2019; today during a blizzard and an unfortunate family medical emergency the battery gave out; explained the predicament I was in with having young kids a today during a blizzard and an unfortunate family medical emergency the battery gave out; explained the predicament I was in with having young kids and the medical emergency being 3 hours away where I’m from which would’ve left my wife and young twins without a car and they executed flawlessly to get our vehicle running again within a short window of time. Highly recommend!! More

Zimmerman was absolutely phenomenal. I wish this was my first stop when I was looking for a car would made the whole process much easier I came in and worked with my salesman Mr. Montare I wish this was my first stop when I was looking for a car would made the whole process much easier I came in and worked with my salesman Mr. Montarez. Who was absolutely amazing very knowledgeable exceptionally helpful definitely went above and beyond. I cannot even be more grateful. I would definitely recommend Zimmerman to my friends and family as a top choice. Thank you again for everything. More

Service experience was amazing. Jordan was great to work with. He was very informative and kept me update through the whole process. Thank you. Jordan was great to work with. He was very informative and kept me update through the whole process. Thank you. More

On arrival, I stood there feeling like no one could see me. Did not feel welcome in the service department. Almost like I was a bother. The service took an inordinate amount of time for an oil change an me. Did not feel welcome in the service department. Almost like I was a bother. The service took an inordinate amount of time for an oil change and I was never notified of the delay. Won’t be any more visits to your dealership. More

I had a very good experience during my visit at the Zimmer service department. Well done. Zimmer service department. Well done. More

A friendly dealer nice people Thank's To The Zimmer Family for Running A awesome Dealership Paul Meyer Independence,ky 41051 Family for Running A awesome Dealership Paul Meyer Independence,ky 41051 More

Made an appointment for an oil change that took 1 hour and 35 minutes. Then I was charged for tire rotation which I did not request! and 35 minutes. Then I was charged for tire rotation which I did not request! More

I had a great experience with my sale person! ! She was very nice and easy to work with!! I had few issues the truck but they took care of it and made right!! Very happy with them!! ! She was very nice and easy to work with!! I had few issues the truck but they took care of it and made right!! Very happy with them!! More