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Zimmer Chrysler Dodge Jeep Ram
Florence, KY
491 Reviews
Zimmer Motors has been operating in the northern Kentucky area since 1929 and as a Plymouth franchise since 1932 initially under Ed Zimmer. In 1933 the Desoto nameplate was added as the 2nd new car franchise. The building of I-75 in 1938 forced the dealership into a smaller area of land and we operated as a used car dealership up until 1958. In 1959 Studebaker was added as a franchise followed by Plymouth (again) in 1961 and the Chrysler brand in 1978. Continuing our family-owned tradition Tom Zimmer joined our dealership in 1958 and was followed by Dick Zimmer in 1961.
In March 1980 Zimmer Motors moved to its present location in Florence, KY as a Chrysler and Plymouth dealership. Our prior location in Covington was then opened as a Dodge dealership under long-time employee Bill Riley in October of 1980. The untimely death of Mr. Riley brought about the sale of the Dodge brand to Bob Marshall in 1983.
The new dealership, now named Mall Chrysler Plymouth, quickly grew from seventeen employees to over fifty in a short span of time. Current managers Catherine, John, and Rich Zimmer all joined Zimmer Motors in the 1980s. In 1991 our dealership added the Jeep and Eagle brands to our expanding line of quality franchises. By the end of the 1990s both Plymouth and Eagle had been phased out by Chrysler Corporation thus streamlining our franchises into a cohesive group. In 2005 we underwent our latest change with a remodeled showroom and a separate parts warehouse. It was at this time we renamed our dealership Zimmer Chrysler Jeep.
Zimmer Chrysler-Dodge-Jeep-Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. As a family owned and operated dealership of over eighty years we value our extended family of clients always striving to make customers for a lifetime. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and s
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 491 reviews
January 19, 2022
Well due to covid I hate to wait 6 days to get my van fixed but at least they fixed it fixed but at least they fixed it More
by wjamesromer
Employees Worked With
Helpful January 08, 2022
With 4 front desk service associates sitting and chatting with one another. I would appreciate it if when your there to pick up your vehicle after service, someone brings your car up front to you. Instead with one another. I would appreciate it if when your there to pick up your vehicle after service, someone brings your car up front to you. Instead of saying, your car should be out the door to the left in the parking lot. I had to walk 4 rows down to find my car. Not the best customer service. If I didn’t have a plan I wouldn’t be back. More
by pandjwesterfield
Employees Worked With
Jeremy Long
January 06, 2022
I purchased my Jeep Cherokee from Zimmer. One of my tires has had a slow leak for days (due to a nail) so I've been adding air. This morning the tire was almost flat. I was able to get a minimum of air i has had a slow leak for days (due to a nail) so I've been adding air. This morning the tire was almost flat. I was able to get a minimum of air in the tire so I could drive to Zimmer. Fortunately, Zimmer could fit me in the same day to repair the tire. The service was awesome and timely and the employees are professional! More
by Ridemy650
Employees Worked With
Jeremy, Tesara
January 06, 2022
I found the employees courteous and efficient for an oil change. I’m scheduled for additional services and I look forward to the same flawless experience. change. I’m scheduled for additional services and I look forward to the same flawless experience. More
by sheree
January 03, 2022
ZIMMER Dealership is doing good keeping up with the things that go wrong with our two vehicles (Tesara’s great) but lot of unexpected repairs in both the Journey and RAM 2500 ! And it cost $100 every things that go wrong with our two vehicles (Tesara’s great) but lot of unexpected repairs in both the Journey and RAM 2500 ! And it cost $100 every time we bring it in … thank goodness for the max warranty we got More
by Mike
Employees Worked With
Tesara
December 23, 2021
I give my experience of building and purchase 5 stars!!! My sales guy, Nate Hogle continues to go above and beyond to help address issues I am having and concerns with the service department. I wouldn’t giv My sales guy, Nate Hogle continues to go above and beyond to help address issues I am having and concerns with the service department. I wouldn’t give the service department a 5 star, what I’ve been able to get done through service there was only because of my phenomenal sales guy. Still having issues, reached back out to Nate and he yet again didn’t hesitate to step in to help me try and get a resolution. More
by jlbowlinrn05
December 22, 2021
Great service in the body shop...whish I could say the same about the service department but service advisor was terrible on several occasions....won't go back there..... same about the service department but service advisor was terrible on several occasions....won't go back there..... More
by kennethshinkle
Employees Worked With
Tesara service advisor was very rude and unprofessional.....
December 20, 2021
The dealer checked in, assessed and completed my repair in a timely manner. Checking out the vehicle and payment was very easy with the online process. in a timely manner. Checking out the vehicle and payment was very easy with the online process. More
by JR
December 19, 2021
Went looking for a Jeep, traded in 2 vehicles and they made it so easy to do. Absolutely love my Jeep! made it so easy to do. Absolutely love my Jeep! More
by Kim Fey
