Zimmer Chrysler Dodge Jeep Ram

Zimmer Chrysler Dodge Jeep Ram responded

We appreciate your five-star feedback and recommendation. If you ever need anything, be sure to let us know. Take care!

Zimmer Chrysler Dodge Jeep Ram responded

We are elated to know that your overall experience was top-notch! Congrats on the Sahara! If you ever need anything, be sure to let us know. Take care!

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly for taking the time to leave feedback with us! We are elated to know that Nick and the whole team were such a pleasure to work with. If you ever need anything, be sure to let us know. Take care!

Zimmer Chrysler Dodge Jeep Ram responded

Thank you so much for bringing your experience to our attention, Cooper. Our Service team prides themselves on providing the highest-quality service, with the fastest possible turnaround. We certainly apologize for any inconvenience you may have experienced during your recent service. We take all feedback into consideration to make sure your next visit is a five-star.

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly for taking the time to leave feedback with us! Your five-stars and recommendation mean the most to us. Thank you!

Zimmer Chrysler Dodge Jeep Ram responded

Response from the owner12/3/2020 Hello Katie, we were able to find your information under the name of Katherine. Your salesperson Chloe Berwanger entered you into our system on 10/30/2002 and made a note that you were close personal friends. We see you were in our establishment on 10/31/2020 and at that time (as per Chloe’s notes) a vehicle was selected, a test drive agreement was filled out and signed by you for a 2014 Chevy Malibu. Your sales rep Chole, recorded information for an application for credit which you also signed. Additionally, you provided us with a paycheck stub for a job which appears to be the first one issued to you from this employer. A copy of the Carfax report was in the materials that we have in the packet of information regarding your visit, The Carfax report states that the vehicle had two previous owners and an accident report in its history. Your credit was pulled, and your score was presented to you. A Purchase proposal was prepared listing the same price as we had the vehicle for sale on the internet. A down payment was listed as $5,000. The proposal was prepared and signed by our manager and stated payments for 60 months with a range of $332 to $347 with approved credit. The proposal also listed a service contract, Gap insurance, and paint and fabric protection all products which are discretionary and can be waived by the buyer at time of purchase. An application was submitted to several lending intuitions on that same day, Three conditional approvals were obtained for you on this vehicle, However, other banking institutions denied the application. Any lending institution that denies someone credit, would send a letter explaining why they chose not to approve the loan. It appears from your credit burau that you began shopping for a vehicle in July of 2020 by the amount of previous pulls from other automotive retailers. Shopping for a long period of time and allowing many pulls to one’s credit can affect the score; the following is cited from the CFPB (Consumer Financial Protection Bureau) website. https://www.consumerfinance.gov/ask-cfpb/what-effect-will-shopping-for-an-auto-loan-have-on-my-credit-en-763/ LAST REVIEWED: JUN 08, 2016 What effect will shopping for an auto loan have on my credit? Shopping for the best deal on an auto loan will generally have little to no impact on your credit score(s). The benefit of shopping will far outweigh any impact on your credit. In some cases, applying for multiple loans over a long period of time can lower your credit score(s). Generally any requests or "inquiries" by these lenders for your credit score(s) that took place within a time span ranging from 14 days to 45 days will only count as a single inquiry, depending on the credit scoring model used. You can minimize any negative impact to your credit by doing all of your shopping in a short amount of time. You could save hundreds or even thousands of dollars by shopping for the best rate and terms on a loan. For example, let's say you are looking around for an auto loan and you authorize five lenders to check your credit score(s) within a 14-day time span. All those inquiries should count as one inquiry. If you shop for a mortgage loan at the same time you are shopping for an auto loan, the shopping you do for those two loans should count as two separate inquiries. And don't worry about all those promotional offers for credit cards impacting your credit score(s). These promotional offers do not affect your credit score(s). Lastly, we must acknowledge that your salesperson and close friend, Chloe Berwnager has left our employment. Several unexcused absences for which she could not produce appropriate documentation resulted in her leaving employment with us. It must also be noted that your visit was in October and this complaint came in immediately after Chole terminated her employment with us. Chole had notated in our system on 11/19/2020 that you were able to purchase a vehicle from an individual for $5,000. We wish you all the best and many years of safe driving in your vehicle.

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Paula, for the five-star feedback! Congrats on your Jeep! If you ever need anything, be sure to let us know. Take care!