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Zimmer Chrysler Dodge Jeep Ram

Florence, KY

4.2
708 Reviews

1086 Burlington Pike

Florence, KY

41042

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Showing 708 reviews

January 25, 2024

Service center was very receptive of my special request, and worked with me on my concerns. More

by Cory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Beschman, Ken Kremer, Barry Greber, Tesara Short, Stephanie Moliqueq
Jan 25, 2024 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Cory, for the feedback! We are always happy to help.

January 18, 2024

Great staff and service they take care of their customers and provide great service at all times More

by Jameshaddix77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Moliqueq
Jan 19, 2024 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly fo taking the time to leave feedback with us! We hope to see you again soon!

January 17, 2024

The service department kept me informed of the delay, due to the holiday, in getting the part need to fix my Jeep. More

by jamknuckles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tesara Short, Nick O'Brien
Jan 19, 2024 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly for sharing feedback with us! We are always happy to help!

January 11, 2024

They were on time. Work was outstanding. Could not have asked for a better job.. Very satisfied. More

by Gabbo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Zimmer
Jan 17, 2024 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly for the five-star feedback, Gabbo1! We look forward to seeing you next time!

January 10, 2024

Great service very happy loved getting a ride home & back to pick up my Durango More

by Jeep1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Stephanie Moliqueq
Jan 10, 2024 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for the feedback and five-stars! If you ever need anything, be sure to let us know!

December 29, 2023

Nick was awesome in helping me find the perfect set of wheels in my budget. I'm so excited about my new Dodge Hornet! It was a fun buying experience. Nick, Chris, Christina and the entire Zimmer team were More

by Shasta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tesara Short, Nick O'Brien, Christina Cain, Stephanie Moliqueq, Lorenzo Serrano
Dec 29, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thanks so much for taking the time to leave us a review! We're so happy to hear you had a great experience with us.

December 28, 2023

Chris Simon is the best! Zimmer is a quality dealership. I will continue to use Zimmer. More

by karri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Simon, Reputation Admin
Dec 29, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Karri, we are happy to know that Chris was a pleasure to work with. We look forward to seeing you again. Take care!

December 25, 2023

Such a helpful sales team and the Jeep I bought is going to be a great Christmas gift! The dealership even lent me a bow for it, what a wonderful experience I had! More

by raidermom2021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Piccirillo
Dec 27, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback, we're so glad you enjoyed your experience and that you're happy with your purchase.

December 23, 2023

Always a good experience at Zimmer. Quality dealership from sales to service. Service is always on time, quick in, clear in explanations. More

by NotSureWhy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd, Tesara Short
Dec 27, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback, we're so glad you enjoyed your experience!

December 23, 2023

Just one incident that bugged me recently, bought tires here and went in for my 3rd or so rotation and was told the rotation wasn't completed because of a bent rim that wouldn't balance with zero impact is More

by STEVEMANNING1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tesara Short
Dec 27, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Our team is committed to 100% customer satisfaction. If you're not completely satisfied with your experience here, let us know. We will do everything we can to rectify the problem immediately. Please feel free to contact Lorenzo Serrano lserrano@zimmermotors.com to discuss this matter further. Thank you.