
Zimmer Chrysler Dodge Jeep Ram
Florence, KY
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I brought our new Jeep in for warranty work. Check in with Jessica (?- blond hair) was normal. However the young lady who turned my Jeep over at check out had a particularly short and snarky attitude. with Jessica (?- blond hair) was normal. However the young lady who turned my Jeep over at check out had a particularly short and snarky attitude. Her demeanor was abrupt, indifferent and practically threw my keys at me across the counter. She seemed even more irritated when she realized I had no clue where to find my Jeep in the literal “sea of Jeeps” at your dealership. I am a new buyer at Zimmer, so had no clue where you kept the “repaired” vehicles. Your colleague was quite irritated to even have to explain the directions. More
All was good... thanks for getting us in so quick turnaround on our Van the service was excellent. Service individuals were responsive to my cars needs turnaround on our Van the service was excellent. Service individuals were responsive to my cars needs More
I was in to get new tires the service was great and the price was the same at the big tire stores! ( the difference is Zimmer mechanics know how to work on my truck tire store guys only know tires maybe). price was the same at the big tire stores! ( the difference is Zimmer mechanics know how to work on my truck tire store guys only know tires maybe). I also was picked up a set of floor mats custom for my truck that look great at a great price as well!! More
My experience with Zimmer was great. Showed me everything I wanted to look at without a problem. He worked up payments for lease and buying. There was no pressure and I made the decision that was right for I wanted to look at without a problem. He worked up payments for lease and buying. There was no pressure and I made the decision that was right for me. Thanks More
The staff were professional and took the time to answer all questions which many. Made sure we were happy with the vehicle that I purchased all questions which many. Made sure we were happy with the vehicle that I purchased More
We had an excellent experience at Zimmer Motors, Jeff Henderson was well versed and very pleasant to work with. Overall a very good experience. Love our new Sahara. Henderson was well versed and very pleasant to work with. Overall a very good experience. Love our new Sahara. More
Great service! Helpful! Not pushy! Got me in and out as Great service! Helpful! Not pushy! Got me in and out as quickly as possible, with the exact car I wanted. Would definitely shop at Zimmer again Great service! Helpful! Not pushy! Got me in and out as quickly as possible, with the exact car I wanted. Would definitely shop at Zimmer again More
I hadn't bought a new car in 18 years and didn't look forward to the process. To my surprise and delight, Nick and the Zimmer group were great, always helpful and informative, and made it a surprisingly forward to the process. To my surprise and delight, Nick and the Zimmer group were great, always helpful and informative, and made it a surprisingly easy process. More
I made an appointment for a turn signal that was not working on a Monday morning and they asked me to drop it off Sunday night. They didn’t even look at it until Tuesday and I didn’t get it back until working on a Monday morning and they asked me to drop it off Sunday night. They didn’t even look at it until Tuesday and I didn’t get it back until late Wednesday. More
They took care of a recall item without me even asking. Great service. And they sent me a reminder to change my oil and do maintenance on my vehicle. Great service. And they sent me a reminder to change my oil and do maintenance on my vehicle. More