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Zimmer Chrysler Dodge Jeep Ram

Florence, KY

4.2
727 Reviews

1086 Burlington Pike

Florence, KY

41042

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Showing 727 reviews

February 08, 2021

I brought our new Jeep in for warranty work. Check in with Jessica (?- blond hair) was normal. However the young lady who turned my Jeep over at check out had a particularly short and snarky attitude. More

by Kimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Spegal
Feb 09, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for letting us know about this, Kimberly. Here at Zimmer we want every one of our guests to feel comfortable and relaxed and are concerned to learn that might not have been your experience. Please feel free to reach out to Deric Massie at dmassie@zimmermotors.com to talk further on this matter. Thank you.

Feb 09, 2021 -

Kimberly responded

No worries at all at this point. I just felt it should be brought to someone’s attention. I’ve worked in direct customer service for 35 years and I understand the importance. Thank you for responding.

February 07, 2021

All was good... thanks for getting us in so quick turnaround on our Van the service was excellent. Service individuals were responsive to my cars needs More

by Mcsetser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edgley, Scott Wehrle, Jessica Spegal
Feb 08, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

Mcsetser, thank you for taking the time to leave feedback with us on your overall experience. Yur five-stars mean the most to us. Thank you!

February 05, 2021

I was in to get new tires the service was great and the price was the same at the big tire stores! ( the difference is Zimmer mechanics know how to work on my truck tire store guys only know tires maybe). More

by Nonno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greber, Kyle Edgley
Feb 08, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to leave feedback with us on your overall experience! Your feedback and five-stars mean the most to us. Thank you!

January 15, 2021

My experience with Zimmer was great. Showed me everything I wanted to look at without a problem. He worked up payments for lease and buying. There was no pressure and I made the decision that was right for More

by schultz2debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Marsh, Calvin Hensley
Jan 27, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

We are elated to know that your overall car buying experience was great! Thank you for the feedback and five-stars. If you ever need anything, be sure to let us know. Take care!

January 10, 2021

The staff were professional and took the time to answer all questions which many. Made sure we were happy with the vehicle that I purchased More

by Prhep1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fritsch, Charlie Bisang
Jan 11, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

We appreciate your five-star feedback and recommendation. If you ever need anything, be sure to let us know. Take care!

January 10, 2021

We had an excellent experience at Zimmer Motors, Jeff Henderson was well versed and very pleasant to work with. Overall a very good experience. Love our new Sahara. More

by Bluegrass
Recommend Dealer
Yes
Employees Worked With
Tony Fritsch, Jeff Henderson
Jan 11, 2021 -

Zimmer Chrysler Dodge Jeep Ram responded

We are elated to know that your overall experience was top-notch! Congrats on the Sahara! If you ever need anything, be sure to let us know. Take care!

January 06, 2021

Great service! Helpful! Not pushy! Got me in and out as Great service! Helpful! Not pushy! Got me in and out as quickly as possible, with the exact car I wanted. Would definitely shop at Zimmer again More

by Drbarket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Marsh, Christina Cain, Jacob Boyd
December 16, 2020

I hadn't bought a new car in 18 years and didn't look forward to the process. To my surprise and delight, Nick and the Zimmer group were great, always helpful and informative, and made it a surprisingly More

by brad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick O'Brien
Dec 21, 2020 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly for taking the time to leave feedback with us! We are elated to know that Nick and the whole team were such a pleasure to work with. If you ever need anything, be sure to let us know. Take care!

December 10, 2020

I made an appointment for a turn signal that was not working on a Monday morning and they asked me to drop it off Sunday night. They didn’t even look at it until Tuesday and I didn’t get it back until More

by ccooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Edgley, Scott Wehrle, Jessica Spegal
Dec 11, 2020 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you so much for bringing your experience to our attention, Cooper. Our Service team prides themselves on providing the highest-quality service, with the fastest possible turnaround. We certainly apologize for any inconvenience you may have experienced during your recent service. We take all feedback into consideration to make sure your next visit is a five-star.

December 05, 2020

They took care of a recall item without me even asking. Great service. And they sent me a reminder to change my oil and do maintenance on my vehicle. More

by mtillman12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hicks, Kyle Edgley, Chris Fischesser, Scott Wehrle, Jessica Spegal
Dec 07, 2020 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly for taking the time to leave feedback with us! Your five-stars and recommendation mean the most to us. Thank you!

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