
Zimmer Chrysler Dodge Jeep Ram
Florence, KY
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A former employee and mark bandurske were the people “helping” me. They were extremely pushy, while saying they didn’t want to push us. There was damage on the vehicle that wasn’t listed and wasn’t comm “helping” me. They were extremely pushy, while saying they didn’t want to push us. There was damage on the vehicle that wasn’t listed and wasn’t communicated to us before driving an hour to see the car. And when we asked for a discount for us to repair it or for them to fix it , they got really rude and told us they’d come down on price if I dropped my warranty that was included in it and he refused to fix it because it would “cost too much.” When we looked up the parts, it wasn’t nearly as much as they claimed either. They also wouldn’t budge on the price until they ran my credit and said they negotiate after and once it came back and I asked again, they said they couldn’t do anything about the price because it’s what the bank said I have to pay, which is what they put on my application as I was paying, which is why they would “say that.” They saw I was a younger female with average credit they thought they could take advantage of and they sure tried. I left and told them no thank you and got calls and emails for a while after that asking if I was sure. Since then, I’ve gotten letter after letter saying my credit was denied and they’re all dated a week after I said no. There are 6 inquiries from them alone on my credit report and my credit dropped 24 points because of them. I’ve gotten more than 6 letters from them as well so I’m hoping it doesn’t end up being more inquiries that come up on my report. Other dealerships would run it an average of 3 times which is HALF of what they ran mine. They also claimed the car I looked at, which was $2k over what it was valued, was already a great deal and the lowest they could list it for and that was why they wouldn’t lower it. When you think of slimy, self absorbed car salesman, the manager I dealt with is the exact picture I see. They would also tell us one thing, and then at the end say the opposite. Everything was extremely unprofessional and all the cars there seemed to be overpriced for what they would be worth. Save your time and don’t go there. You’ll owe crazy high car payments that aren’t worth the car you buy and be given the runaround on any problems you may have. More
Everyone was very friendly and willing to help, without any pressure. They were very quick to find the Jeep I wanted and call back. Thank you any pressure. They were very quick to find the Jeep I wanted and call back. Thank you More
people!!!! NEVER trust your car to this service !!!! I have never seen a greater nightmare and such a bad attitude towards clients !!! it was a nightmare for 2.5 months!!! have never seen a greater nightmare and such a bad attitude towards clients !!! it was a nightmare for 2.5 months!!! More
Excellent service, as always! Lots of new faces in the service department, but Kyle Edgley took care of EVERYTHING for me! I love dealing with Zimmer! service department, but Kyle Edgley took care of EVERYTHING for me! I love dealing with Zimmer! More
We have purchased many cars Over the years from large to small dealers. This by far was the best start to finish process we have ever had. Our daughter was about to graduate college and start a teaching car small dealers. This by far was the best start to finish process we have ever had. Our daughter was about to graduate college and start a teaching career. Starting pay for teachers is not great so we had a max price we wanted to pay. We test drove the car and offered her max price budget and there was not haggling back and forth. The sales person Nick said if I lower the price to your offer will you buy it today. We said yes and there was no hard sell on “extras” and we already had financing lined up. The finance manager was great also and we were out the door in about an hour. The sales guy and finance manager were the best we have ever worked with. More
Jason made the car buying process easy. Everything was straight forward. They searched for the perfect car and found it for me. I was in the dealership and out in 45 minutes. straight forward. They searched for the perfect car and found it for me. I was in the dealership and out in 45 minutes. More
Excellent service team and always have appreciated the timely manner and quality work they do They have a good team and I know they check all the things I expect from them timely manner and quality work they do They have a good team and I know they check all the things I expect from them More
Everyone I dealt with at Zimmer was courteous, answered my questions completely and respectful of my time. Jeff Henderson, my sales rep was particularly helpful. I’ve been buying cars for 40+ years now and my questions completely and respectful of my time. Jeff Henderson, my sales rep was particularly helpful. I’ve been buying cars for 40+ years now and he has been the most helpful in explaining all the bells and whistles by far. I will definitely be back for my next car purchase. More
Great dealer Jason took good care of my needs I will purchase at this dealer in the future they will listen to your needs give them a try i think you will be satisfied purchase at this dealer in the future they will listen to your needs give them a try i think you will be satisfied More
Jason and Nate were great. I got the car of my dreams!! They both went above the call of duty to bring in the car I was trying to find. They both went above the call of duty to bring in the car I was trying to find. More