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Zimmer Chrysler Dodge Jeep Ram

Florence, KY

4.2
710 Reviews

1086 Burlington Pike

Florence, KY

41042

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Showing 710 reviews

December 23, 2023

Always a good experience at Zimmer. Quality dealership from sales to service. Service is always on time, quick in, clear in explanations. More

by NotSureWhy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd, Tesara Short
Dec 27, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback, we're so glad you enjoyed your experience!

December 23, 2023

Just one incident that bugged me recently, bought tires here and went in for my 3rd or so rotation and was told the rotation wasn't completed because of a bent rim that wouldn't balance with zero impact is More

by STEVEMANNING1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tesara Short
Dec 27, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Our team is committed to 100% customer satisfaction. If you're not completely satisfied with your experience here, let us know. We will do everything we can to rectify the problem immediately. Please feel free to contact Lorenzo Serrano lserrano@zimmermotors.com to discuss this matter further. Thank you.

December 23, 2023

Nick was excellent working with me to order my truck. The service department has taken very good care of my Ram 1500 ECO Diesel. The staff does a wonderful job of making sure I understand what is being More

by Madeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Moliqueq
Dec 27, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us such a wonderful review! We really appreciate it, and are so glad that we were able to provide you with the awesome service that we strive for each and every day.

December 22, 2023

Great experience! !! Very helpful staff. Much better than I expected. Sales person made it the easiest transaction I’ve ever done. More

by Bs3813
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Piccirillo
Dec 22, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly for taking the time to leave feedback with us! We hope to see you again soon. Take care!

December 22, 2023

As usual everything was great. Zimmer has excellent and friendly folks that do a wonderful job. More

by tdietz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tesara Short, Stephanie Moliqueq
Dec 27, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly for the five-stars and feedback!

December 04, 2023

I have purchased 3 vehicles from Zimmer and have always had top notch service. They take the time to get to know their customers. More

by pshahani
Recommend Dealer
Yes
Employees Worked With
Scott
Dec 05, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

It's great to hear you had such a good time. We always put our customers first, so we can't wait to have you back!

November 29, 2023

Happy with my experience and I would recommend this dealer to anyone looking for a vehicle. More

by Matthew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Marsh, Gabe Wassem
Nov 29, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Matthew, for the five-stars and feedback!

November 25, 2023

Zimmer as always provided excellent service and craftmanship in my Jeep repair. This dealership is really good. Jim Gray was totally professional and made the repair process very easy. More

by jrickard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Gray
Nov 29, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

We appreciate your feedback and five-stars! We are happy to know that Jim was a pleasure to work with!

November 17, 2023

Nobody reached out to me. When I called, the salesman couldn’t answer my question. More

by Steve
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t remember his name
Nov 20, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

We're sorry to hear about the lack of follow-up and the inconvenience caused during your call. This doesn't reflect the level of service we aim to provide. Your feedback is valuable, and I assure you we'll address this issue internally to ensure better communication and more knowledgeable assistance in the future. If you're willing to give us another chance, we'd love to make things right. Please reach out to Lorenzo Serrano lserrano@zimmermotors.com. Thank you.

November 07, 2023

Verry good process. Good service. No issues. Would consider buyer there again in the future. More

by Bantakimberly
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Marsh, Evan Thompson
Nov 08, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly for taking the time to leave feedback with us! We hope to see you in the future!

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