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Zimmer Chrysler Dodge Jeep Ram

Florence, KY

Overview
Reviews
4.2
727 Reviews
Call Dealership (859) 525-1344
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1086 Burlington Pike

Florence, KY

41042

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Showing 727 reviews

December 22, 2023

Great experience! !! Very helpful staff. Much better than I expected. Sales person made it the easiest transaction I’ve ever done. More

by Bs3813
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Piccirillo
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Dec 22, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly for taking the time to leave feedback with us! We hope to see you again soon. Take care!

December 22, 2023

As usual everything was great. Zimmer has excellent and friendly folks that do a wonderful job. More

by tdietz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tesara Short, Stephanie Moliqueq
Report | Print
Dec 27, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly for the five-stars and feedback!

December 04, 2023

I have purchased 3 vehicles from Zimmer and have always had top notch service. They take the time to get to know their customers. More

by pshahani
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Dec 05, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

It's great to hear you had such a good time. We always put our customers first, so we can't wait to have you back!

November 29, 2023

Happy with my experience and I would recommend this dealer to anyone looking for a vehicle. More

by Matthew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Marsh, Gabe Wassem
Report | Print
Nov 29, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Matthew, for the five-stars and feedback!

November 25, 2023

Zimmer as always provided excellent service and craftmanship in my Jeep repair. This dealership is really good. Jim Gray was totally professional and made the repair process very easy. More

by jrickard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Gray
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Nov 29, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

We appreciate your feedback and five-stars! We are happy to know that Jim was a pleasure to work with!

November 17, 2023

Nobody reached out to me. When I called, the salesman couldn’t answer my question. More

by Steve
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t remember his name
Report | Print
Nov 20, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

We're sorry to hear about the lack of follow-up and the inconvenience caused during your call. This doesn't reflect the level of service we aim to provide. Your feedback is valuable, and I assure you we'll address this issue internally to ensure better communication and more knowledgeable assistance in the future. If you're willing to give us another chance, we'd love to make things right. Please reach out to Lorenzo Serrano lserrano@zimmermotors.com. Thank you.

November 07, 2023

Verry good process. Good service. No issues. Would consider buyer there again in the future. More

by Bantakimberly
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Marsh, Evan Thompson
Report | Print
Nov 08, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly for taking the time to leave feedback with us! We hope to see you in the future!

October 13, 2023

Poor communication, they do not return calls nor keep the customer informed about their vehicle repair More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tesara Short, Stephanie Moliqueq
Report | Print
Oct 16, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

We greatly value your buisness and want to make sure that you are completely satisfied with everything we do. In the event that you have any questions or concerns, please feel free to contact Lorenzo Serrano lserrano@zimmermotors.com. Thank you.

Oct 16, 2023 -

Debbie responded

The diagnosis was incorrect as well

October 03, 2023

Part of my car was under warranty. Haven’t got it for months. I would hope that they would’ve went another way to see if I could get one. Still waiting. More

by mvoskuhl55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tesara Short
Report | Print
Oct 04, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

For any questions you may have, mvoskuhl55, please reach out to Lorenzo Serrano lserrano@zimmermotors.com. Thank you.

September 30, 2023

Nice clean environment. Friendly sales staff. The service advisor was nice. Waited two hours for an oil change. More

by markdonner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tesara Short
Report | Print
Oct 04, 2023 -

Zimmer Chrysler Dodge Jeep Ram responded

We appreciate your feedback and rating, Mark!

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