Zimmer Chrysler Dodge Jeep Ram
Florence, KY
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Outstanding experience Purchased a Hellcat Challenger 3 mos ago and the overall experience was excellent. Jeff Henderson was most helpful with the setup and programming of t Purchased a Hellcat Challenger 3 mos ago and the overall experience was excellent. Jeff Henderson was most helpful with the setup and programming of the many menus in the u-connect, SRT drive modes and entertainment systems as well as answering any questions I had about the car. The sale itself with regard to the paperwork and the financing went very smooth and as fast as could be expected. I would recommend this dealership to anyone looking for a new car and would buy from them again. More
Incredible Experience I purchased a new Jeep from Zimmer on Saturday with the help of Jeff Henderson and what an incredible experience. Jeff was extremly helpful and not h I purchased a new Jeep from Zimmer on Saturday with the help of Jeff Henderson and what an incredible experience. Jeff was extremly helpful and not high pressure from the very start. I was very comfortable with Jeff and appreciated him highlighting all the wonderful features of my new Jeep. I felt good about the deal we negotiated and it was a very easy process. I would highly recommend Zimmer and Jeff. Lee Anne Mann was my first contact in researching if the vehicle I wanted was available on the lot and making Jeff aware of the time I would be in for a test drive. Jeff was expecting me and spent as much time with me as needed. More
Lets you go at your pace. I went in several times and had a lot of contact with the staff before eventually purchasing a Ram 1500. Each time I came in, I wasn't pressured into I went in several times and had a lot of contact with the staff before eventually purchasing a Ram 1500. Each time I came in, I wasn't pressured into anything and all my questions were answered each time by the time I left. I felt informed during the whole process and the staff kept me updated when there were some hiccups. Everything worked out and the end result was great. More
Bought a Jeep The sales team and business manager were great to work with. We were treated with the best care and weren't pushed into anything. It started with Lee The sales team and business manager were great to work with. We were treated with the best care and weren't pushed into anything. It started with Lee Fogel answering all of our questions online, and turned into a good, no hassle buying experience from Jeff Henderson, and the rest of the staff in the office. I highly recommend Zimmer to anyone looking to buy a new car! Will definitely buy there again! More
2nd time buying from Zimmer Dennis was a pleasure to work with and would buy from him again. He made the entire process easy and painless. Please seek him out when you visit Dennis was a pleasure to work with and would buy from him again. He made the entire process easy and painless. Please seek him out when you visit Zimmer More
Changed my outlook on purchasing a vehicle! I really had no intention of purchasing right then and there but Charlie was so easy to talk to. He made every attempt to assist me in the "looking pr I really had no intention of purchasing right then and there but Charlie was so easy to talk to. He made every attempt to assist me in the "looking process." I was so impressed with his ability to work with multiple customers and do it well! Charlie made purchasing easy and unforgettable. I will definitely recommend Charlie and the Zimmer team to friends and family. Thanks again! More
Easy seamless efficient transaction Took a test drive in a potential new vehicle and although it wasn't exactly what we wanted, our salesman, Tom Timmers was able to locate a perfect mat Took a test drive in a potential new vehicle and although it wasn't exactly what we wanted, our salesman, Tom Timmers was able to locate a perfect match for us and have it there within just a couple days. No long delays and no back and forth with anyone there. Shout out to Tony in financing as well, we were in and out of his office in 15 minutes. Very professional organization. More
Best Dealer Ever!! Great experience !! My expererience was the BEST!!!! My salesman was Gabe, and he was awesome!! ?? A very happy customer! I would highly recommend a visit! Great Deals!! My expererience was the BEST!!!! My salesman was Gabe, and he was awesome!! ?? A very happy customer! I would highly recommend a visit! Great Deals!! More
Great experience My son and I came into the dealership looking to buy my son's first car on his own. He already knew he wanted a Jeep Patriot, but was unsure about wea My son and I came into the dealership looking to buy my son's first car on his own. He already knew he wanted a Jeep Patriot, but was unsure about weather to buy or lease. Our salesman, Denis Cain, covered both options and explained them so my son could understand the advantages and disadvantages of each. He was very honest and my son left with a 2016 Jeep Patriot. More
Great Sales Team This dealership has a fantastic sales team. I have nothing but good things to say about them. However, the service department is another story! After This dealership has a fantastic sales team. I have nothing but good things to say about them. However, the service department is another story! After hearing from a coworker about his bad experience, I thought he might have been the exception to the rule -after all, I had seen all the good online reviews. I have had three interactions with Zimmer's service department and all have been bad. The service reps seem to find working on customer's cars a bother and will find any excuse to not do the job or only do part of it. I am done with this dealership and will drive the additional 20 minutes to get professional service at another dealership. Tim Hicks was the only picture I recognized but he was too busy on his computer to give me the time of day. The "main offender's" photo could not be located. More



