
Zumbrota Ford Inc.
Zumbrota, MN
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Takes special interest in making satisfied customers like our time. Is well spent. Having us satisfied was his main concern. Went the extra mile and then some. Delightful man! our time. Is well spent. Having us satisfied was his main concern. Went the extra mile and then some. Delightful man! More
I was hesitant on even making an appointment to come in as I was adamant I would not qualify for anything at all. Even the morning of coming in for my appointment, was close to cancelling as did not want t as I was adamant I would not qualify for anything at all. Even the morning of coming in for my appointment, was close to cancelling as did not want to waste anyone's time. I was nervous of even coming alone not knowing alit about cars. However, because of Tim and Brian, I am feeling confident and 100% safe with the decision I made to come in and "just see" what could happen! Questions I thought were dumb they assured me none of them were dumb at all and gave me all the information I wanted and needed. Thank you so very much!!! More
Gary was extremely personable, funny, fast, professional and proficient. We love this dealership. There is always perks and great service!! Thank you for assisting us! and proficient. We love this dealership. There is always perks and great service!! Thank you for assisting us! More
New Battery in no time. The Zumbrota Ford Quick Lane has the best service! I recently had a bad battery and my car wouldn't start. Once I got it started I went right to Zum The Zumbrota Ford Quick Lane has the best service! I recently had a bad battery and my car wouldn't start. Once I got it started I went right to Zumbrota Ford. They tested my old battery (which was bad) and helped me select a new one and got my on my way to work quickly. I was even able to use my Quick Lane rewards and get a rebate! Their awesome service turned a bad day into a good day again! More
Shout out to the Zumbrota Ford crew! I recieved a notification in my Ford Pass app, stating there was a recall on my 2019 Fusion. I called Zumbrota Ford and was scheduled for service right away notification in my Ford Pass app, stating there was a recall on my 2019 Fusion. I called Zumbrota Ford and was scheduled for service right away. Tim welcomed me when I pulled up and led me to the service lane where the recall was to be addressed. Bud got me checked in and I was able to relax in their lounge. About an hour later, i was on my way again. Bud and Tim are always very professional and willing to help me understand what is being done with my vehicle. Thanks again! More
Very nice and polite was great to work with would definitely go back to him in the future purchases and recommend him for anyone looking for a vehicle. definitely go back to him in the future purchases and recommend him for anyone looking for a vehicle. More
Staff is very friendly and knowledgeable! Tim and Pat were amazing and really great to work with. I will for sure recommend to others to come here. were amazing and really great to work with. I will for sure recommend to others to come here. More
Matt at Zumbrota Ford is awesome! He was very professional and made the process of getting our dash replaced seemless. Will definitely be requesting him in the future for directing repairs! professional and made the process of getting our dash replaced seemless. Will definitely be requesting him in the future for directing repairs! More
Beyond Spectacular Experience - as always! These guys are the pros, in every way imaginable! They might have known it, but I was incredibly stressed out with my lease soon ending and just wanti These guys are the pros, in every way imaginable! They might have known it, but I was incredibly stressed out with my lease soon ending and just wanting to make an easy transition into purchasing the vehicle. Instantly when I walked in, I was greeted by Ryan and promptly followed-up by him and Todd while in the breakroom. They were super friendly, open to my needs and were super helpful. I was open to options, even though my heart was set on just buying the Ford Escape I was leasing (I form bonds with my vehicles :D). They mentioned they might be able to get me into a newer similar vehicle with fewer miles and more coverage in terms of warranties. They did immense leg work on numerous scenarios, keeping my needs and desires in mind. I was there for several hours for the entire process, but honestly, it felt like minutes because of how stupendously top-notch the Zumbrota Ford team runs! Not only did they put my anxiety at ease (without even knowing it), they made the experience the best I've ever had purchasing a vehicle. They got me the best deal ever on a newer version of the Escape with a huge difference in mileage to my favor and warranties far extending what I would have had if I bought what I went there to buy. I couldn't believe it. I was flabbergasted with how they turned a stressful situation for me into a dream. I'll never go anywhere else to deal with vehicles. I've been a loyal customer since I purchased my very first car way back in 2002 and I always will be, simply because of the grade A++++ service they always give EVERYONE who walks through their doors. Go check them out, you won't be disappointed, I guarantee it! More