
Zumbrota Ford Inc.
Zumbrota, MN
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bought a Ford F-150 XLT super friendly staff--met our needs for what we were looking for--fit our budget well--salesperson was a little too pushy but did a great job super friendly staff--met our needs for what we were looking for--fit our budget well--salesperson was a little too pushy but did a great job More
Best deal, great service! Nick Chaco was very interested in my needs in what I was looking for in a new car. He did not try and pressure me to buy a car. He was very knowledgea Nick Chaco was very interested in my needs in what I was looking for in a new car. He did not try and pressure me to buy a car. He was very knowledgeable about the car I was interested in and the financing that was available. I appreciated his easy going manner. Got the best deal for my car and my trade-in! Looked at other dealers and had other offers. None could compare to Zumbrota Ford. More
Great Experience Brought a newer car during the "slam dump your junk" promotion. Adam Myers meet us on the lot and was immediately very friendly and helpful. Adam spen Brought a newer car during the "slam dump your junk" promotion. Adam Myers meet us on the lot and was immediately very friendly and helpful. Adam spent 3-4 hours with me, my wife, and little kids, making sure that the cars we drove and discussed met our needs. He was very honest and easy to talk to. The kids loved the free popcorn in the "movie" room as they called it. We even spent 5-10 minutes chatting with the owner of the company. Overall, it was a very satisfying experience. More
Buying new car Brought our daughter in to "slam dump her junk.". Eric Ruthig was great. He was funny, and my daughter enjoyed her first like-new car buying experien Brought our daughter in to "slam dump her junk.". Eric Ruthig was great. He was funny, and my daughter enjoyed her first like-new car buying experience. More
Small Town Service (In the BEST way) I was only beginning to look for a new vehicle on my lunch hour. I knew what I wanted and it turned out that Zumbrota Ford had what I was looking for I was only beginning to look for a new vehicle on my lunch hour. I knew what I wanted and it turned out that Zumbrota Ford had what I was looking for in my price range. Nick was my first contact and got back to me with in an hour of my emailing him. I wasn't expecting to go see the vehicle that same day but schedules dictated that I had to. When I got to the dealership, I was immediately greeted and got a hand shake by a gentleman I don't recall his name. I was then escorted to Nicks desk and waited a short time. Again I was greeted with a handshake and offered a refreshment. We went for the test drive and being a female that was buying a car on her own, it's hard to feel totally comfortable in this experience but Nick made it much more comfortable for me as he was friendly and down to earth. Then the sales manager came and introduced himself and shook my hand before he test drove my trade (which I feel I got a fair deal on) which never has happened for me before. While we waited for the numbers to come back on my trade Nick was great about getting to know me a little bit as a person rather than as a sale he might make. We took a tour of the whole facility they have there. Garage and all. Again, that NEVER happens anywhere else unless you ask for it. I thought that was really cool. As Nick and Tim both said: "No secrets" between them and the buyer. As I had decided to purchase my new vehicle, Nick and Tim were both just as excited about it as I was. Heidi, Tims wife, also congratulated me and told me how much she liked that vehicle. All in all, Zumbrota Ford and it's staff made me feel at home, the most comfortable I've been in a dealership than I've ever been. Coming from where I do, I could have stayed in town and gotten what I wanted. My town is a smaller town but I never feel that way with the customer service here. Zumbrota is a small town, and in small towns you get to know your neighbors and become some style of a family in a way. This is what I think Zumbrota Ford wants to do when selling, buying, or fixing a vehicle. Nick and Tim were so great in this, and representing this, and showing the companys transparency. Thanks again gentlemen. I included Heidi just because she was nice enough to stop and congratulate me even though she wasn't working with me. More
Excellent Service Heidi and Adam were so helpful, patient, and determined to get us into something that worked for our family and budget! We would highly recommend Zumb Heidi and Adam were so helpful, patient, and determined to get us into something that worked for our family and budget! We would highly recommend Zumbrota Ford and believe strongly in their motto of being a dealer for the people. Thank you for everything! More
Dedicated and Knowledgeable I worked with Andrew Arens on the purchase of a new F150 Platinum. Andrew worked diligently to find me the perfect truck, and the entire team came tog I worked with Andrew Arens on the purchase of a new F150 Platinum. Andrew worked diligently to find me the perfect truck, and the entire team came together to provide me with service that exceeded my expectations. Everyone was helpful and worked together to make sure the process went smoothly from start to finish. I had been in a year prior, and the team remembered me from that visit. They make you feel like a valued customer and they sincerely value the relationships they build with their customers. More
Great Experience! We had a great buying experience at Zumbrota Ford. From the test drives, to the negotiation process and the finance paperwork, it was all an easy, co We had a great buying experience at Zumbrota Ford. From the test drives, to the negotiation process and the finance paperwork, it was all an easy, comfortable and friendly environment. More
Outstanding Customer Service Working with Jared at Zumbrota Ford was a very enjoyable and rewarding experience. He walked me through the entire process from start to finish. The a Working with Jared at Zumbrota Ford was a very enjoyable and rewarding experience. He walked me through the entire process from start to finish. The atmosphere at Zumbrota Ford was unlike anything I've experienced at another dealer, it was warm and inviting. You could tell they truly care about their customers. I will definitely be doing business with them in future and would recommend them to anyone in search of a fair and honest car buying experience. More
Great experience! Highly recommend! Love my new car! Eric helped me find the car that I absolutely loved, and Chris made the financing so simple! They both did a wonderful job answerin Love my new car! Eric helped me find the car that I absolutely loved, and Chris made the financing so simple! They both did a wonderful job answering my questions. I would recommend them to anyone and I will be returning to them in the future! More