
Zumbrota Ford Inc.
Zumbrota, MN
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Great The customer service and their determination to find us a car that fit our needs and budget was excellent. I will recommend Zumbrota Ford to anyone lo The customer service and their determination to find us a car that fit our needs and budget was excellent. I will recommend Zumbrota Ford to anyone looking to buy a car. More
Fords It was really good working with the staff of zumbrota ford they were really friendly and had a lot of the answers to my question to get me into a tru It was really good working with the staff of zumbrota ford they were really friendly and had a lot of the answers to my question to get me into a truck again More
most awesome service ever! I went to zumba ford to try out an escape to compare to another vehicles I was interested in..Todd showed me a variety of other vehicles besides the o I went to zumba ford to try out an escape to compare to another vehicles I was interested in..Todd showed me a variety of other vehicles besides the one. I was very hard on him picky and little demanding...and I really wanted a van but husband wouldn't let me... but Todd showed us one I loved and price was great and husband really likes it!!! Thank you so much Todd!!!! Weeks later after hurting my knee I love my van even more then the day I purchased it!!! I talk about there service to everyone!!! Will definitely go back for my husband's truck! !, Thank you!! For being so patient and finding me my perfect vehicle!!! FOREVER GREAT FULL!!!! TRACY NELSON More
check it out Went in and check the offer i heard on radio about getting a car and check on trading for a i didnt have a great credit and they pulled through and fo Went in and check the offer i heard on radio about getting a car and check on trading for a i didnt have a great credit and they pulled through and found me a car and i was happy with and thank u and love the car More
Knowledgeable and honest dealer We have bought a number of cars through Zumbrota Ford and we have found them to be an honest and very personable dealership. The service provided fro We have bought a number of cars through Zumbrota Ford and we have found them to be an honest and very personable dealership. The service provided from the first time one steps through the door to the time the car is delivered and to the time one wishes to trade in the car for another is outstanding. They treat their customers just like family and follow through with any needs throughout the owner ship of the vehicle. There is never "high pressure" but quality customer service. Thank you Zumbrota Ford!!! More
Hard Working I have always had a great experience at Zumbrota Ford. I have purchased 3 vehicles from them so far. They have always worked hard at getting a car tha I have always had a great experience at Zumbrota Ford. I have purchased 3 vehicles from them so far. They have always worked hard at getting a car that I enjoy and with low payments. More
unhappy The salesman did not seem to know much about what he was selling, just wanted to make a sell no matter what. ended up only getting half of the agreed The salesman did not seem to know much about what he was selling, just wanted to make a sell no matter what. ended up only getting half of the agreed upon trade in price for my car. When I picked up the van they missed placed the check and ended up giving it back to me then I had to make special trip to take it back to them. Also the van had a chip in the windshield which was not there when I first bought it, it also had a lot more mechanical issues and electrical issues than what was revealed when first looking at it. I could go on, but all in all I am not happy. More
Our Experience with Zumbrota Ford Everyone, Todd, and Matt, and the others were very helpful, courteous , and professional. They answered all the questions we had, gave us an excellent Everyone, Todd, and Matt, and the others were very helpful, courteous , and professional. They answered all the questions we had, gave us an excellent test drive in the 2010 Escape we were interested in. And processed all the paper work necessary for the transaction smoothly and quickly. We are very happy with the experience. Would recommend others shopping for a used (or new) vehicle to stop and visit this dealership. More
Zumbrota Ford experience I recently purchased my eighth Ford Explorer from Steve Johnson at Zumbrota Ford. I have done business with Steve over the past 24 years because he is I recently purchased my eighth Ford Explorer from Steve Johnson at Zumbrota Ford. I have done business with Steve over the past 24 years because he is very customer oriented. He truly lives up to his "Dealer for the People" mantra. I have always been totally satisfied with my car buying or service experience with Zumbrota Ford. Steve's devotion to the customer is also reflected in all of his employees. As an example, Todd Fitzgibbons delivered the new Explorer to us-he was very knowledgeable about all of the vehicles features and was able to explain and demonstrate the operation of the features with clarity, always being attentive to all of our questions and offering follow up tutorials at any time. Todd was willing to spend as much time as we needed to feel comfortable with the vehicle operation. Further, three days after we took delivery Todd called us to find out if we had further questions and how we liked the new car. Gregg Thompson, the finance guy at Zumbrota, was equally helpful and friendly. He took the time to explain our finance options as well as extended warranty options. He also was very deliberate in making sure we had a good understanding of the finance aspects of the purchase. Again, taking as much time as we needed to gain the understanding and make our decisions.. Zumbrota Ford makes the car purchase and service experience very pleasurable for us. I truly enjoy my visits. It all starts with owner Steve Johnson, who is a person of high integrity and true interest in the customer and that mindset is reflected throughout the dealership. These are the reasons we have been a customer for all these years. I highly recommend Zumbrota Ford !l More
great customer service! Matt was fantastic, he took over for someone else and made sure I felt taken care of and listened to. Great guy! Great experience! Thank you! Matt was fantastic, he took over for someone else and made sure I felt taken care of and listened to. Great guy! Great experience! Thank you! More