All American Ford of Hackensack

All American Ford in Hackensack is the most awesome dealership 💯👍🏽 The staff is super friendly, and professional. I've been to several Ford dealerships, and American Ford of Hackensack is the best. dealership 💯👍🏽 The staff is super friendly, and professional. I've been to several Ford dealerships, and American Ford of Hackensack is the best. 🙏🏽💙💯 More

As always the service at All American was excellent. Ashley was very kind and supportive. They took care of my problem as quickly as they could even though I did not have an appointment as I usually d Ashley was very kind and supportive. They took care of my problem as quickly as they could even though I did not have an appointment as I usually do. I have been coming to All American Hackensack for many years and I bought my Fusion at this dealership. Thank you very much for your help. I wish Ford would make another sedan like the Fusion. More

Quick service Ashley was great. she explained everything in detail ,she went out of her way to satisfy. she explained everything in detail ,she went out of her way to satisfy. More

A great experience always in getting a new car. No issues ever. Juan & Nelson are the best No issues ever. Juan & Nelson are the best More

The service was easy to schedule and the response time was very fast.The technician was polite friendly and professional. was very fast.The technician was polite friendly and professional. More

Ashley was keep me informed on the progress of my vehicle that was in for service. She was very attentive and pleasant to work with. I would recommend Hackensack Ford to anyone for purchase and service. W that was in for service. She was very attentive and pleasant to work with. I would recommend Hackensack Ford to anyone for purchase and service. We have been customers of them for over 20 years. When you need service, ask for Ashley, she is great! More

I just bought a Ford and needed a tow hitch installed ahead of a holiday trip. When I called dealers in New York City, they gave me the run around, quoted hours even days to install it, then refused t ahead of a holiday trip. When I called dealers in New York City, they gave me the run around, quoted hours even days to install it, then refused to honor the Ford website price for labor, before stating that they refused to do the work at all. When I called All American Ford, they Kaleigh and Emily in the service department worked with me to get a fair estimate on the price before Mia said to book the installation through the website because it was a great price on labor and it would SAVE ME MONEY. Mia suggested that I get there at 8AM to be first inline for service and I did. I got there at 8AM, had the car dropped off at 8:10AM with the Service team where Tatiana Shetsen, made sure my work got prioritized and got me home faster than expected. On top of that when I asked for additional work to occur, she quoted me the standard price, but when I checked out, they charged me a LESS because of my Ford Pass Rewards points. On top of all that, they had an amazing waiting area with free wifi and kiosks where I was able to get work done on my laptop while I waited. All American Ford of Hackensack got work done for me FASTER and for LESS MONEY than expected. They've earned my loyalty as a customer and I will be getting my vehicle serviced there for the foreseeable future. More

Service not updated on phone. Points not received. Pressure to have fuel injectors cleaned at 20,000 miles. Tires not rotated. Bare minimum oil change Points not received. Pressure to have fuel injectors cleaned at 20,000 miles. Tires not rotated. Bare minimum oil change More

Tatiana was great and made my experience getting my vehicle fixed up quickly and seamlessly. Thank you! vehicle fixed up quickly and seamlessly. Thank you! More