Benna Ford Superior
Superior, WI
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511 Reviews of Benna Ford Superior
All service staff got my vehicle in for service upon my arrival and the mechanic did an excellent service on my truck. Also pointed out other maintenance needs. arrival and the mechanic did an excellent service on my truck. Also pointed out other maintenance needs. More
3 trips for a recall. They called me saying parts were in. Dropped truck off , then called and said we didn’t have the parts . Really bad scheduling or maybe someone more They called me saying parts were in. Dropped truck off , then called and said we didn’t have the parts . Really bad scheduling or maybe someone more important came in and needed my parts. I would never go there. I may end up getting rid of my fords all together due to lack of decent dealership for them in the area . More
Always a pleasure dealing with Benna Ford, just in for a oil change today and went very smoothly. Friendly greeting, work performed on time. Thanks again! oil change today and went very smoothly. Friendly greeting, work performed on time. Thanks again! More
My salesman was great, he called me and told me to make an appointment to get the mudflaps put on. They forgot to put them on when the car was prepped evidently so the valet came and got it today took it g an appointment to get the mudflaps put on. They forgot to put them on when the car was prepped evidently so the valet came and got it today took it got a call from the service department wanting a payment for the work that they did. I tried to explain it to him that this work was not done when the car was originally prepped. Gave me a bunch of crap so I hung up on him. More
I don’t know where to start. Our sales person was the most god-awful person you would ever want to deal with. His name is Matt. He installed our tunnel, cover himself and the tun Our sales person was the most god-awful person you would ever want to deal with. His name is Matt. He installed our tunnel, cover himself and the tunnel cover keeps coming off and beating the brand new truck up. It was supposed to be at top-of-the-line tunnel cover and instead it’s some cheap generic piece of crap. Matt told us the truck would be ready when we got there, it was a 3 Hour Dr. and we wanted it to be ready. Sat in the lobby for four hours! 🤬 They sold us these floor mats that were worthless. They did give us our money back. The original owner passed away three years ago and the dealership has tanked. Ford is a great product, but the service at this dealership is God awful. I feel like they took advantage of my fiancé because she’s a woman and older and went in there without anybody representing her. More




