BMW Concord
Concord, CA
Filter Reviews by Keyword
By Type
1,181 Reviews of BMW Concord
I purchased a used Certified BMW from this dealership believing it had no prior damage, based on the Carfax report provided at the time of sale. Later, a new Carfax report appeared showing previously un believing it had no prior damage, based on the Carfax report provided at the time of sale. Later, a new Carfax report appeared showing previously undisclosed damage (well before I purchased the vehicle) something that should have been disclosed before I signed anything. When I brought this to their attention, the dealership's responses were dismissive and avoided addressing the core issue: I bought the car under false information. Instead of taking responsibility or offering a meaningful remedy for the diminished value, I was met with excuses and deflection.A dealership should stand behind the accuracy of the information they provide. In this case, they didn't. If you care about transparency and honesty in the buying process, be cautious here. The lack of accountability has been extremely disappointing. More
Victor, my adviser was superb and very cordial in helping me with the car repairs and provided me with a loaner. I will definitely chose him on my next car maintenance or repairs for my X3. me with the car repairs and provided me with a loaner. I will definitely chose him on my next car maintenance or repairs for my X3. More
Vitia, my rep, always give valued attention and solves my problems. The dealership does excellent service and I hope to get my electric car there this fall. problems. The dealership does excellent service and I hope to get my electric car there this fall. More





