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Burdick Mazda

Syracuse, NY

4.7
358 Reviews

5885 E Circle Dr

Syracuse, NY

13220

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358 Reviews of Burdick Mazda

September 08, 2026

Love that appointment time means minimal waiting time for service was disappointing to leave without getting a car wash today More

by lar492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Sep 08, 2026 -

Burdick Mazda responded

Thank you for sharing your feedback about your experience with the team! We apologize for any inconvenience regarding the car wash. Looking forward to serving you again at Burdick Mazda!

September 06, 2026

I have had a great experience with this dealer for the past 4 years that I’ve owned my car. However, I spent almost $1,000 on Oct 31st 2025 getting the fuel injection service done and the front and rear More

by Ldorsey804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 07, 2026 -

Burdick Mazda responded

Hi Dorsey! Thank you for bringing this to our attention, and we apologize for the oversight. We’re eager to rectify this issue and ensure your records are accurate. We will look into this immediately. If you would like to discuss this directly, please contact the Burdick Mazda service team at your convenience. Peter Knowlton - Sales Manager - 315-233-5310 x 2515

September 01, 2026

found out the car needs a subscription for remote start after purchase, a monthly paid after free trial $10 month $15 month with google assist that is xxxxxxxxx never was introduced to Service Departme More

by Al
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
kirk
Sep 02, 2026 -

Burdick Mazda responded

Al, We're disappointed to see this rating. We strive to deliver a five-star experience for our customers, and we regret if this wasn't the case this time. Please reach out at your earliest convenience to address this and find a resolution. Thank you, Matt Dawson - General Sales Manager - 509-991-0403

August 31, 2026

GREAT dealership to do business with. They were able to destroy the competitors quote by several thousand dollars. Dorian and Matt went above and beyond. This was our 3rd Mazda from Burdi More

by Ajncomdot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorian, Matt
Aug 31, 2026 -

Burdick Mazda responded

Thank you for your loyalty and your fantastic review! It's great to hear that Dorian, Matt, and the rest of the team made your experience enjoyable. We truly appreciate your business and look forward to serving you again at Burdick Mazda.

August 27, 2026

I've purchased and leased multiple cars from Mazda. Their quality is honestly, second to none. Ariana is outstanding and one of the best reps I've ever had. More

by Dadsplace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariana Hoke
Aug 27, 2026 -

Burdick Mazda responded

Thank you for your continued support and kind words about Ariana! We look forward to assisting you with all of your future automotive needs at Burdick Mazda. Safe travels!

August 26, 2026

Dorian was awesome to work with. He was friendly and able to answer all our questions. He kept us informed of everything that was going on in the process. He’s our Mazda guy! Will 10 More

by Andrew1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorian Fox
Aug 27, 2026 -

Burdick Mazda responded

Thank you for sharing your experience with Dorian and our team, Andrew! We appreciate your feedback, and we look forward to working with you again in the future here at Burdick Mazda.

August 20, 2026

Burdick mazda was excellent. The sales specialist kirk rothrum was great to work with and made my car buying experience quick and easy More

by horstmanj7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Rothrum
Aug 20, 2026 -

Burdick Mazda responded

We're thrilled to hear Kirk made your car-buying experience quick and easy! Thank you for choosing Burdick Mazda, we appreciate your business!

August 17, 2026

Jack Stinziano was a great salesman. He was knowledgeable, friendly, answered all my questions and showed me the vehicles I wanted to see and test drive. More

by amyrap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Stinziano
Aug 17, 2026 -

Burdick Mazda responded

Hi Amy, we are thrilled to hear of your experience with Jack at Burdick Mazda. Thank you for your kind words. We hope to serve you again in the future.

August 17, 2026

Dorian was an amazing individual to work with through the sales process. He was regularly reachable, did not pressure me at all throughout the process and was very knowledgeable about the brand. I would 100% More

by jsereno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorian Fox
Aug 17, 2026 -

Burdick Mazda responded

Hi Sereno! We're all about making car buying easy and enjoyable here at Burdick Mazda! It's wonderful to hear Dorian was helpful and knowledgeable during your visit. Thanks for recommending us! Enjoy your new Mazda!

August 05, 2026

This dealership was very good, great customer service from Anthony, he was very helpful and attentive. More

by A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony W
Aug 06, 2026 -

Burdick Mazda responded

We’re happy to read that Anthony delivered such a helpful and attentive experience. Safe travels from all of us at Burdick Mazda and we hope you return again!

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