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CarMax
Plano, TX
77 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Latest Reviews
July 03, 2026
I love CarMax.
I really do. At this point, I honestly don’t see myself going back to a regular used car dealership. If I’m buying used, I’m going to CarMax.
Yes,
More
by sagebea
Employees Worked With
Waleed
June 24, 2026
Bait and switch on the value of the trade in.
Extremely rude manager. Kept us tied up 4 hours after promising less than two.
ZERO response in the month since we bought the car to multiple e
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by Ascreennamefrom2004
Employees Worked With
Wadde and a large bearded manager
June 21, 2026
I love my new car!
Everyone that I dealt with was polite and helpful and showed real interest in me and getting my new car.
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by courtpeople
Employees Worked With
Iyari Ahanmisi, Angeles Posada
