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Carmax
Rochester, NY
15 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Latest Reviews
August 26, 2026
Bilal did a great job helping me through my purchase.
He and the whole team stayed after hours to accommodate me, and they have all shown exceptional customer service.
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by erin.dupont1
Employees Worked With
Bilal Rabah
August 16, 2026
The process overall was very straight forward.
No guessing, the price you saw was what they said. No extra fees either. Friendly, helpful staff, totally revamps the whole process of buying and sel
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by Adrianaguilarmiranda
Employees Worked With
Mya
August 12, 2026
Everything I could want in a Used Car agency.
Clear pricing, no pressure, and a very helpful, welcoming staff.
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by Terry
Employees Worked With
Emma only, but Zee welcomed us.
