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Crown Acura Richmond
Richmond, VA
842 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
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Latest Reviews
July 08, 2025
Crown Acura is hit or miss when it comes to service.
Lately it has been great. I had to switch service advisors, Mike is horrible, but Alton is great. So when scheduling service get anybody but Mike.
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by cthawkins13
Employees Worked With
Alton
July 04, 2025
Jeff was extremely helpful and addressed all the needs
for my 2021 Honda Passport-very satisfied. Thanks, Anna Morgan
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by Anna Morgan
Employees Worked With
Jeff
July 03, 2025
Jarratt and Josh and the whole team really, worked hard
to help me out this week. It was a long week, but worth the wait when I came home in my new car
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by mercedestartem
Employees Worked With
Jarratt Day, 5/5 Kriss Williams, 5/5 , Josh Alford, Matt Perry
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