Darrell Waltrip Subaru

Rob and Amanda and Zach did an awesome job. I was able to purchase a car from Robert in Sales a few months ago and recently got into an accident. Between Rob and Amanda helping me feel comforta I was able to purchase a car from Robert in Sales a few months ago and recently got into an accident. Between Rob and Amanda helping me feel comfortable and calming me down, Zach was able to get the parts ordered for my car to be repaired based on Rob and Amands's pictures. Big praises for the entire staff from sales to service to parts!!!!! More

The service has never been below excellent! The staff is very knowledgeable and friendly. We are always greeted and treated as if we are the most important people there. The updates and attenti The staff is very knowledgeable and friendly. We are always greeted and treated as if we are the most important people there. The updates and attention to detail is not surpassed by anyone else! More

Dani Johnson was a rock star in her ability to answer questions about the products and in putting together a deal that fit my needs, Her knowledge of the car and her ability to share the features helped questions about the products and in putting together a deal that fit my needs, Her knowledge of the car and her ability to share the features helped get me safely on the road. More

The Franklin dealership has the best service department anywhere. I took my Forester in for air conditioning checkup, Brian arranged for a loaner, checked with me during the afternoon regarding results an anywhere. I took my Forester in for air conditioning checkup, Brian arranged for a loaner, checked with me during the afternoon regarding results and had my Forester back to me in a timely manner. David was very helpful. The entire staff is professional, knowledgeable and a pleasure to interact with. I highly recommend the Franklin Subaru dealership on Highway 96. More

Outstanding Service. Bryan was very helpful explain my service. I will always have my vehicle serviced at Darrell Waltrip Bryan was very helpful explain my service. I will always have my vehicle serviced at Darrell Waltrip More

I recently purchased a 2026 Subaru Outback and traded in my Toyota 4Runner at Darrell Waltrip Subaru, and it was, without exaggeration, the best car-buying experience I've ever had. From the very first e my Toyota 4Runner at Darrell Waltrip Subaru, and it was, without exaggeration, the best car-buying experience I've ever had. From the very first email inquiry, our salesperson, Boomer, was prompt, professional, and thorough. He prepared detailed quotes and sent them over quickly, and impressively, offered a price below invoice on the vehicle — a rare and welcome gesture that reflected genuine transparency and fairness. What stood out most was the complete absence of high-pressure sales tactics. There was no push to add on unnecessary options or upgrades, just honest, straightforward service. My wife and I test drove the vehicle, worked through the trade-in, and completed the entire purchase in about three hours — a remarkably efficient process for buying a new car. Before we left, Boomer took the time to walk us through all the Outback's key features, making sure we felt confident driving off the lot. He even followed up with a phone call the next day just to check in and answer any lingering questions, a thoughtful touch that speaks to the dealership's commitment to customer care beyond the sale. If you're in the market for a Subaru, I highly recommend Darrell Waltrip Subaru, and be sure to ask for Boomer. This was a genuinely enjoyable and stress-free car-buying experience from start to finish. More

Excellent customer service and work. Brian does a great job. Much improved customer waiting area. Brian does a great job. Much improved customer waiting area. More

They are superb! Bought my Forester in 2017 - have been there for Service ever since. They are honest, patient with questions, ready with answers and advice. New wait Bought my Forester in 2017 - have been there for Service ever since. They are honest, patient with questions, ready with answers and advice. New waiting area is great and I appreciate Bryan each visit. More

Radek gave us exceptional help and Chris Britain pitched in. Radek was kind and a great listener. We have worked with him before and he is a great asset for Darrell Waltrip. Certainly five star service. in. Radek was kind and a great listener. We have worked with him before and he is a great asset for Darrell Waltrip. Certainly five star service. More

The process was great! The staff are very friendly, helpful and efficient. Jaylen was super to work with, making sure that I was comfortable with the car and the price. The staff are very friendly, helpful and efficient. Jaylen was super to work with, making sure that I was comfortable with the car and the price. More