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Group 1 GMC Westside
El Paso, TX
369 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
February 20, 2026
The communication between my sales rep and I was top
tier! He was quick to help me in any way I needed and did his best. Sergio was awesome! Thanks.
Then to my finance manager Gerry! Wow. I had an
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by Lorenzo
Employees Worked With
Sergio Velásquez and Gerry Vera
February 17, 2026
I had an irritating experience with a representative that
had a lack of customer service (Chris). I called to see what the status of my truck was since the dealership had my truck for over a week. You figu
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by g_ferdie1979
Employees Worked With
Carlos, Chris and that understanding supervisor which I don’t remember the name, he was outstanding.
February 14, 2026
Unfortunately, service advisor did not come across as
transparent and knowlegeable. Prices could not clearly be explained and changed. First time I have encountered lack of quality service.
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by jpena3
Employees Worked With
Martin
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