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Sales Department
Hendrick Motors of Charlotte - Mercedes-Benz
Charlotte, NC
959 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
March 03, 2026
Outstanding customer service.
Easy to schedule an appointment and well managed service department. Michael Duerr was my service rep and he was very pleasant to work with. My vehic
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by SRPulley
Employees Worked With
Michael Duerr - sprinter van service
March 02, 2026
Every time I called and have appointments with hendrick
for my car to have service always great people to deal with.
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by hany_yo
Employees Worked With
Jonathan
February 26, 2026
John D’Errico helped us again and is the reason why we
continue to return to this dealership. He is honest , helpful and goes above and beyond for us.
Thanks for explaining everything too !!
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by marino411
Employees Worked With
John D’Errico
Dealership Inventory (239 Vehicles)








