i.g. Burton Chrysler Dodge Jeep Ram FIAT of Berlin

Good people, great customer service! Mike Larkin and the whole staff were easy to work with, made my car buying experience more enjoyable! I definitely will recommend this dealership to Mike Larkin and the whole staff were easy to work with, made my car buying experience more enjoyable! I definitely will recommend this dealership to my friends. More

Great experience, Ricky the salesman was great. Would definitely come back again for my next purchase. Would definitely come back again for my next purchase. More

Excellent service department. Great use of technology . I would recommend this deal ship to anyone looking for a great car Great use of technology . I would recommend this deal ship to anyone looking for a great car More

Awesome people to deal with, from the sales staff to the finance dept. Worked with us on every aspect. Even gave us some tips after the purchase. finance dept. Worked with us on every aspect. Even gave us some tips after the purchase. More

Great service, very organized and educated staff. Salesman knew every detail of the vehicle and explained everything I needed to know Salesman knew every detail of the vehicle and explained everything I needed to know More

The service was quick and professional. Repaired on time when promised. Employees I encountered were very nice. I did feel the the labor charge to replace the purge valve was a bit expensi Repaired on time when promised. Employees I encountered were very nice. I did feel the the labor charge to replace the purge valve was a bit expensive. More

THIS I G BURTON DEALERSHIP WAS THE MOST STRESS FREE BUSINESS WE HAVE EVER BOUGHT FROM. THERE WAS NO FLOCKING ON US WHEN WE ARRIVED NOR WAS THERE ANY PRESSURE. WE WENT IN NOT SURE OF WHAT WE WANTED IN BUSINESS WE HAVE EVER BOUGHT FROM. THERE WAS NO FLOCKING ON US WHEN WE ARRIVED NOR WAS THERE ANY PRESSURE. WE WENT IN NOT SURE OF WHAT WE WANTED IN A JEEP. THE SALESMAN RICKY WAS VERY KNOWLEDGEABLE ON JEEPS. RICKY EVEN HAD THE MANAGER COME OVER AND GIVE US HIS OPINION ON THE DIFFERENCES IN TOPS. WE LEFT THERE WITH KNOWLEDGE WE DIDN’T KNOW PRIOR, AND JUST NEEDED TO DECIDED WHAT KIND AND COLOR OF JEEP MLWE WANTED. IN LESS THAN 3 DAYS RICKY HAD THE EXACT JEEP WE WANTED. THE PAPERWORK ASPECT WAS EASY AND SMOOTH. NO HOLD UPS AT ALL. EVERYONE WE MET WORKING THERE TREATED YOU LIKE THEY’VE KNOWN YOU FOREVER. I WOULD DEFINITELY RECOMMEND THEM AND WILL BUY FROM THIS DEALER LOT AGAIN. More

The entire staff is great- sales- finance and service. We got the dealerships first 2023 Grand Cherokee L - everyone was very helpful with a new year / model of a great car. We got the dealerships first 2023 Grand Cherokee L - everyone was very helpful with a new year / model of a great car. More

I found everyone to be very professional, knowledgeable, and helpful when buying my new Jeep Grand Cherakee 2023. and helpful when buying my new Jeep Grand Cherakee 2023. More

This dealership came through when preston jeep failed, if you need a jeep I recommend ig burton, OK, one of the worst experiences in car buying in my 59 years on this planet, first, the jeep wranglers, and t you need a jeep I recommend ig burton, OK, one of the worst experiences in car buying in my 59 years on this planet, first, the jeep wranglers, and the Dodge pick up trucks are between three and $5000 over MSRP, that right there is a major turn off, but I was looking at a jeep compass, which was at MSRP and that's fine, went in test drove it said I wanted to put a deposit on it because it was a specific edition ,worked with Mike in sales and he wouldn't take a deposit and he said it's not our policy that it should be fine and tomorrow just to come in and it'll bring the bank draft that we have for preapproval so I called him the next day in the morning he said yep everything's fine gonna get it cleaned up and everything and then he called me in the afternoon said somebody sold it I said well I wanted to give you deposit so he went and looked for another one for me, he found one at IG Burton in Berlin, got it shipped to Preston, we did all the paperwork we got you know 3 1/2 hours in the dealership, and when we're signing the paperwork, they slipped in a piece of paper that said binding arbitration agreement, I said, I'm not signing this, and signing my rights away, he went and got the finance manager. The finance manager said well if you don't sign it, we can't sell you the car, so my wife and I stood up and said OK I guess we're not buying the car and then he got right up to us and said that you're not gonna buy a new car anywhere because that's just required. I said no it's not, I looked it up on my phone and Delaware, is not a forced binding arbitration state, they waste a 3 1/2 hours of my time, I drove out to IG Burton in Berlin, Maryland, they said they never heard of such a thing, sold me a car gave me discounts that Preston didn't even tell me was available like fire, fighter, discounts, etc., I bought the car from them hassle free drove home in it last night, I'll never deal with Preston in millsboro, and they are the closest to my house, I can't believe they wanted me to sign my rights away, and lost a sale because of this, if you're looking for a Jeep product, go to IG Burton in Berlin, Maryland . More