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i.g. Burton Subaru of Glen Burnie

Glen Burnie, MD

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Reviews
Vehicles
4.7
188 Reviews
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6917 Ritchie Highway

Glen Burnie, MD

21061

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Showing 189 reviews

November 09, 2024

We drove from Southern Maryland up to Glen Burnie to buy from i.g. burton. Don Plehn was our salesman and he was great!! I would highly recommend this dealership! They have a huge selection to choose from a More

by WillMosley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Plehn
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Nov 12, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Don at i.g. Burton Subaru of Glen Burnie. We take pride in our selection and customer service, and it's great to know that Don helped you find exactly what you wanted. We appreciate your recommendation and look forward to seeing you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 08, 2024

My service with Miguel was outstanding! He made me feel valued as he listened to my concerns and assured me that my vehicle is in great condition. I think him for making me feel like a valu More

by Alicethegreat2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Nov 12, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful feedback! We're thrilled to hear that Miguel provided you with outstanding service and made you feel valued at i.g. Burton Subaru of Glen Burnie. It's great to know your concerns were listened to and that your vehicle is in great condition. We appreciate your trust in us and hope to see you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 08, 2024

The transaction was straightforward. The truth in the Estimate Disclosure was executed exactly as was written. More

by Palladium409
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Sultan
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Nov 12, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your positive feedback! We're thrilled to hear that your transaction at i.g. Burton Subaru of Glen Burnie was straightforward and that our Estimate Disclosure met your expectations. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 07, 2024

I was there early and though they hadn’t open an agent said that they would soon, once my car was in which was to change a part I waited in the comfortable wait area that had complimentary coffee and sna More

by mariert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Nov 08, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you, we appreciate your kind words! We're delighted to hear that your experience at i.g. Burton Subaru of Glen Burnie was pleasant and that you enjoyed our comfortable waiting area. It's great to know that our team provided friendly and courteous service while efficiently getting your car ready. We look forward to welcoming you back for your next visit! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 07, 2024

Service was good, was hoping it was faster but when it's free there's not much to complain about. More

by militarygnrl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Nov 08, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your feedback! We appreciate you taking the time to share your experience at i.g. Burton Subaru of Glen Burnie. We’re glad to hear that you found the service good, and we understand that wait times can sometimes be longer than expected. We're grateful you took advantage of our complimentary service. We hope to see you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 06, 2024

Great experience. People are very helpful and courteous. The place is very clean. They treat you like family More

by rodriguez.felicita@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Sultan
Report | Print
Nov 07, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at i.g. Burton Subaru of Glen Burnie. Our team takes pride in being helpful and courteous, and we strive to create a welcoming environment for all our customers. We look forward to seeing you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 06, 2024

Very friendly, efficient, courteous and professional. Thevery detailed and thorough Inspection report is extremely helpful. More

by A.BERNARD.ROBINSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Nov 07, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We truly appreciate your kind words about the friendly and professional service you received at i.g. Burton Subaru of Glen Burnie. We're glad to hear that you found the detailed inspection report helpful. We look forward to assisting you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 06, 2024

Very friendly service dept. Good at explaining and keeping customer posted on their car. Also dog friendly which is a plus. More

by sallyloomis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Burton
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Nov 07, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your kind words! We're thrilled to hear that you appreciated the friendly service in our department and that we kept you updated on your car. We're also happy to know that you and your furry friend felt welcome at i.g. Burton Subaru of Glen Burnie. We hope to see you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 06, 2024

Very professional and persistent in their sales. Work very hard to get me a great offer. More

by Masonminter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Gaynor
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Nov 07, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at i.g. Burton Subaru of Glen Burnie to be professional and persistent in securing a great offer for you. We appreciate your trust in us and hope to see you again for any future needs! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 06, 2024

My car was in for oil change and tire rotations. Car was back early!!!! Thanks More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Nov 07, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We’re glad to hear your car was returned to you early after the oil change and tire rotation. At i.g. Burton Subaru of Glen Burnie, we strive to provide efficient and quality service. We appreciate your feedback and look forward to seeing you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

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