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i.g. Burton Subaru of Glen Burnie

Glen Burnie, MD

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Reviews
Vehicles
4.8
222 Reviews
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6917 Ritchie Highway

Glen Burnie, MD

21061

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Showing 222 reviews

March 13, 2026

Everyone we talked to and dealt with were exceptional. Our sales rep, Ryan, took time explaining all the features of the car to us. More

by Antnyfamily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan and Missy
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Mar 14, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We’re thrilled to hear that you had an exceptional experience with our team at i.g. Burton Subaru of Glen Burnie, especially with Ryan. It’s great to know he took the time to explain all the features of your new car. We appreciate your feedback and look forward to serving you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

March 13, 2026

I have had my car serviced here since I purchased it in 2021. I have not ever had any issues or complaints. More

by Pkrbukowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Most recently, Miguel
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Mar 13, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your positive feedback! We’re thrilled to hear that you’ve had a great experience with our service since purchasing your vehicle in 2021. At i.g. Burton Subaru of Glen Burnie, we strive to provide excellent service, and it’s rewarding to know we’ve met your expectations. We look forward to assisting you in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

March 11, 2026

They are very easy to work with. My check engine light came on a Saturday and the saw me without an appointment. I was able to use a loaner and got my vehicle back o. Monday! Subaru More

by Tam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Mar 12, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review, Tam! We're glad to hear that you had such a positive experience with us at i.g. Burton Subaru of Glen Burnie. It’s great to know we could assist you promptly with your check engine light issue and provide a loaner while we took care of your vehicle. We appreciate your loyalty and are pleased you chose us for your 2018 Subaru Crosstrek and all your maintenance needs. We look forward to seeing you again soon! Sincerely, The Team at i.g. Burton Subaru of Glen Burnie

March 10, 2026

I would recommend this dealer to anyone looking for great service. All of my problems taken care of in a timely More

by Jimmie Page
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Mar 11, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your kind words, Jimmie! We’re glad to hear that you had a great experience with i.g. Burton Subaru of Glen Burnie and that we were able to address your needs promptly. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

March 05, 2026

Always prompt & excellent service from Jeff & his team! solution & savings oriented & I appreciate the use of their loaners! More

by leafmb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Mar 05, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your amazing review! It is great to hear that you had an excellent experience with Jeff and our team at i.g. Burton Subaru of Glen Burnie. We strive to provide prompt service and appreciate your recognition of our solution-oriented approach and loaner vehicles. Looking forward to serving you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

March 05, 2026

We had a great experience with Bing Chen. We had a test drive scheduled at 230pm. To drive a Subaru Outback Premium Edition Wagon. We ended up leasing that vehicle. We were there for 3.5 ho More

by beltonk65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bing Chen
Report | Print
Mar 05, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review, Belton! We’re happy to hear that you had a great experience with Bing and that you ended up leasing the Subaru Outback Premium Edition Wagon. It’s fantastic to know that Joshua referred you to us! We appreciate your kind words about our team and look forward to seeing you again at i.g. Burton Subaru of Glen Burnie. Enjoy your new vehicle! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

March 01, 2026

Its always a pleasure. Tyler was great. My only complaint was that the car was was inoperative. More

by kdmeltsner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Mar 02, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your feedback! We're glad to hear that you had a great experience with Tyler at i.g. Burton Subaru of Glen Burnie. We appreciate your input regarding the car's condition and will certainly take that into account as we continue to improve our services. We hope to see you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

March 01, 2026

Jeff has great customer service, detailed, clear, concise, very friendly and straightforward. I felt I was in great hands. More

by lrrsdlonyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Mar 01, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your kind words! We’re thrilled to hear that Jeff provided you with such excellent customer service at i.g. Burton Subaru of Glen Burnie. It’s always our goal to ensure our customers feel well taken care of. We look forward to seeing you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

February 28, 2026

Once again a great experience with I. g. Burton. Stefano was great in explaining why and what needed to be done on my vehicle. Given I serviced my Outback at a Subaru dealer since purchase More

by stumperaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefano
Report | Print
Mar 01, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with i.g. Burton Subaru of Glen Burnie and that Stefano was able to provide you with clear explanations and options for your Subaru Outback. We pride ourselves on excellent customer service, and it’s fantastic to know that you felt encouraged to ask questions. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

February 25, 2026

From my first outreach to the dealership they were extremely responsive. Elinor Left me a video message and much of our back and forth occurred over text (which was best for my schedule). They were fo More

by EmCaulkes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elinor Markham, Greg Ryland, Missy Blair
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Feb 26, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We at i.g. Burton Subaru of Glen Burnie are thrilled to hear that you had such a positive car buying experience. It’s great to know that Elinor’s video message and our responsive communication made the process smoother for you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

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