Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

i.g. Burton Subaru of Glen Burnie

Glen Burnie, MD

Overview
Reviews
Vehicles
4.7
186 Reviews
Contact Dealership

6917 Ritchie Highway

Glen Burnie, MD

21061

Directions

By Type

Showing 186 reviews

November 07, 2024

I was there early and though they hadn’t open an agent said that they would soon, once my car was in which was to change a part I waited in the comfortable wait area that had complimentary coffee and sna More

by mariert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Nov 08, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you, we appreciate your kind words! We're delighted to hear that your experience at i.g. Burton Subaru of Glen Burnie was pleasant and that you enjoyed our comfortable waiting area. It's great to know that our team provided friendly and courteous service while efficiently getting your car ready. We look forward to welcoming you back for your next visit! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 07, 2024

Service was good, was hoping it was faster but when it's free there's not much to complain about. More

by militarygnrl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
Nov 08, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your feedback! We appreciate you taking the time to share your experience at i.g. Burton Subaru of Glen Burnie. We’re glad to hear that you found the service good, and we understand that wait times can sometimes be longer than expected. We're grateful you took advantage of our complimentary service. We hope to see you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 06, 2024

Great experience. People are very helpful and courteous. The place is very clean. They treat you like family More

by rodriguez.felicita@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Sultan
Report | Print
Nov 07, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at i.g. Burton Subaru of Glen Burnie. Our team takes pride in being helpful and courteous, and we strive to create a welcoming environment for all our customers. We look forward to seeing you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 06, 2024

Very friendly, efficient, courteous and professional. Thevery detailed and thorough Inspection report is extremely helpful. More

by A.BERNARD.ROBINSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Nov 07, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We truly appreciate your kind words about the friendly and professional service you received at i.g. Burton Subaru of Glen Burnie. We're glad to hear that you found the detailed inspection report helpful. We look forward to assisting you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 06, 2024

Very friendly service dept. Good at explaining and keeping customer posted on their car. Also dog friendly which is a plus. More

by sallyloomis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Burton
Report | Print
Nov 07, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your kind words! We're thrilled to hear that you appreciated the friendly service in our department and that we kept you updated on your car. We're also happy to know that you and your furry friend felt welcome at i.g. Burton Subaru of Glen Burnie. We hope to see you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 06, 2024

Very professional and persistent in their sales. Work very hard to get me a great offer. More

by Masonminter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Gaynor
Report | Print
Nov 07, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at i.g. Burton Subaru of Glen Burnie to be professional and persistent in securing a great offer for you. We appreciate your trust in us and hope to see you again for any future needs! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 06, 2024

My car was in for oil change and tire rotations. Car was back early!!!! Thanks More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Nov 07, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We’re glad to hear your car was returned to you early after the oil change and tire rotation. At i.g. Burton Subaru of Glen Burnie, we strive to provide efficient and quality service. We appreciate your feedback and look forward to seeing you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 05, 2024

I bought my car before this company took over the dealership. The transition has not been seamless, but it seems to be getting better. The service is uneven depending who is at the service desk. I ha More

by morrigan529
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie B., Carl
Report | Print
Nov 07, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for sharing your experience. We're glad to hear that Cassie and Carl provided you with helpful service. We appreciate your patience during our transition at i.g. Burton Subaru of Glen Burnie, and your feedback is valuable as we strive to ensure a consistently excellent experience. If you have any further feedback or need assistance, please don't hesitate to reach out to us. Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 05, 2024

My experience was fantastic. Especially my salesman. He did a wonderful job taking care of us and went over and beyond to make sure we were satisfied with everything. Also gave More

by debranelson1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Sultan
Report | Print
Nov 07, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that your experience at i.g. Burton Subaru of Glen Burnie was fantastic and that our salesman provided exceptional service. It’s great to know you felt well taken care of. We're glad you chose us for your vehicle purchase and we look forward to assisting you again in the future. If you have any further questions, don’t hesitate to reach out! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 04, 2024

We have used this dealership for our last 3 cars. They have been great all three time. We bought all the cars from Jesse. He is great and listens to our needs. The last car we purchased was for our d More

by gruman28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Nov 06, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you so much for your wonderful review! We're thrilled to hear that you have had great experiences at i.g. Burton Subaru of Glen Burnie with Jesse. It's fantastic to know he helped you find the perfect car for your daughter and listened to your needs. Your recommendation means a lot to us! We look forward to assisting you again for your future car purchases. Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

1
2
3
...
19