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i.g. Burton Subaru of Glen Burnie

Glen Burnie, MD

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Employees
Reviews
Vehicles
4.8
235 Reviews
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6917 Ritchie Hwy.

Glen Burnie, MD

21061

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Showing 235 reviews

March 31, 2026

The dealership was clean, everyone was friendly and helpful. My service advisor, Anthony was excellent. He kept me on top of everything that was being done and was a delight to work with. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
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March 25, 2026

Too many legal documents. Need an attorney present to assist. Credit documents that don’t apply to cash transactions. I’m not sure if the arbitration document is legal as a co More

by roetom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bob Purdue
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Mar 27, 2026 -

i.g. Burton Subaru of Glen Burnie responded

We appreciate the open and honest feedback and it will be considered by our team.

March 25, 2026

Everyone an everything was excellent grade A service this was my second time working with them an each time I was very pleased More

by Jervan78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Bittner and Greg Ryland
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Mar 25, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you so much for your wonderful feedback, Jervan! We’re thrilled to hear that you had an excellent experience with us at i.g. Burton Subaru of Glen Burnie for the second time. Your satisfaction is our top priority, and we look forward to serving you again in the future. Feel free to share your experience with others! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

March 21, 2026

Over ten years to keep my Subaru in working condition. Excellent team work. Exchange of repairs thru service manager. Excellent accommodations while waiting More

by davidbr221941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Magill
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Mar 21, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your fantastic review, David! We truly appreciate your loyalty over the years and are thrilled to hear that you have had a positive experience with our team at i.g. Burton Subaru of Glen Burnie. We pride ourselves on providing excellent service and accommodations. Looking forward to serving you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

March 20, 2026

Always received the best service. Great experience. Everyone is very courteous and helpful. Always keep me updated with text messages More

by rodriguez.felicita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Mar 21, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review, Felicita! We’re thrilled to hear that you consistently receive the best service at i.g. Burton Subaru of Glen Burnie. Our team takes pride in being courteous and helpful, and we’re glad you appreciate the updates. We look forward to serving you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

March 20, 2026

Ellie was very good to work with. She was quite busy with another customer and was back and forth between the two of us. More

by cdbretired
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ellie
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Mar 21, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your positive review! We’re glad to hear that you enjoyed working with Ellie at i.g. Burton Subaru of Glen Burnie. We appreciate your understanding of her busy schedule and are thrilled that she was able to assist you. We hope to see you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

March 20, 2026

Friendly Accommodating Great Quality of work Service Oriented Open communication Miguel and team are Amazing More

by SPenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel,Frank
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Mar 20, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your fantastic review! We are thrilled to hear about your positive experience with Miguel and the team at i.g. Burton Subaru of Glen Burnie. We pride ourselves on providing friendly service and great quality of work. Looking forward to seeing you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

March 18, 2026

Outside of the sales person from the Buick/Chrysler side of the dealership taking us on when he knew nothing about Subaru and did nothing to sell us on the car!! We are very pleased with the crew that servi More

by TessiE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie & now Anthony
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Mar 18, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your feedback, Tessie! We appreciate your comments regarding your experience with our service crew at i.g. Burton Subaru of Glen Burnie. We're glad to hear that you are pleased with the service and that our team is always courteous and thorough. If you have any further feedback or questions, feel free to reach out to us. We look forward to seeing you again! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

March 18, 2026

My experience at i. g.Burton Subaru of Glen Burnie was seamless from beginning to end. Ryan Gaynor was beyond helpful. He was friendly, professional and he made me feel l More

by reginasteam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
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Mar 18, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you so much for your kind words, Regina! We’re thrilled to hear that your experience at i.g. Burton Subaru of Glen Burnie was seamless and that Ryan provided you with exceptional service. We appreciate your recommendation to friends and family as well. We look forward to seeing you again and assisting you with any future vehicle needs! Enjoy your new Subaru Crosstrek! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

March 18, 2026

Can not asequately express how great it is to deal with them from sales to service. OUTSTANDING!! More

by squatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Mar 18, 2026 -

i.g. Burton Subaru of Glen Burnie responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had an outstanding experience with both our sales and service teams at i.g. Burton Subaru of Glen Burnie. Your kind words mean a lot to us. We look forward to assisting you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

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