i.g. Burton Subaru of Glen Burnie
Glen Burnie, MD
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Kevin at Wilkins gave an outstanding review on my new 2022 Ascent! I was impressed by his knowledge of its design and specs. This is my second Ascent, and I absolutely LOVE the way this car runs. It sea 2022 Ascent! I was impressed by his knowledge of its design and specs. This is my second Ascent, and I absolutely LOVE the way this car runs. It seats eight, and has safety features I don’t ever want to drive without. Wilkins service has been fantastic for us over the past three years. They are simple, honest and strive for excellence. Not one complaint… Justin in sales, Rebecca in service…Thank you, for putting hard working people on your team, Wilkins! More
Tricia and Kevin were amazing through the whole process of finding me the perfect car! I’m not easy to please and they were patient and ended up finding me something even better than I expected. of finding me the perfect car! I’m not easy to please and they were patient and ended up finding me something even better than I expected. More
Mr. Young Lee is fantastic at customer service. We got a very competitive price and Mr. Lee salesmanship is an asset to Wilkins Subaru. He explained the features and there was no pressure of sales. We chec very competitive price and Mr. Lee salesmanship is an asset to Wilkins Subaru. He explained the features and there was no pressure of sales. We checked prices at other dealerships and Mr. Lee beat them all. The overall Subaru Forester buying experience was excellent due to Mr. Lee. Mr. Lee is a great ambassador for Subaru More
Great experience with Yong Lee as a first-time car buyer! The process to get my new Subaru Legacy was very smooth and the pricing was the best deal around as well. We got through all the details in less than The process to get my new Subaru Legacy was very smooth and the pricing was the best deal around as well. We got through all the details in less than 2 hours. Overall, I am so glad I chose Wilkins Subaru. More
We recently adopted a certified pre-owned Crosstrek and couldn’t be happier. Andrew and the entire sales team were so helpful. They even stayed after closing to make sure we were fully satisfied. couldn’t be happier. Andrew and the entire sales team were so helpful. They even stayed after closing to make sure we were fully satisfied. More
Good place to shop around and look for new cars. People were friendly and there were plenty to choose from. I recommend this place to check out new Subarus were friendly and there were plenty to choose from. I recommend this place to check out new Subarus More
Excellent experience! I came to Wilkins even though there is a different Subaru dealership much closer to my home. The entire process at Wilkins was incredibly inefficient...95% of everything was taken care is a different Subaru dealership much closer to my home. The entire process at Wilkins was incredibly inefficient...95% of everything was taken care of through phone calls/emails so that, when I came to pick up the vehicle, I was out of the dealership in under 30 minutes. Car was absolutely immaculate when I picked it up and, when I had a couple of questions after my purchase, the finance manager Eric and my sales person Jesse were both incredibly responsive. Would absolutely come here again. More
I hate getting a new car, Wilkins treated my husband and I like family. No pressure, excellent knowledge to answer all questions. I did not have to haggle on the price, they started lower than another dea I like family. No pressure, excellent knowledge to answer all questions. I did not have to haggle on the price, they started lower than another dealer emailed, it was a no-brainer. We had to turn in current leased cars 30 minutes away and Wilkins provided transportation, just like family! Lastly, they maintained social distancing during the entire process, and you could smell how clean the showroom was. Thank you, Joy & Fred More
I cannot say I am a car expert. I recently brought my car in for service on 11.16.2020, for 4 recalls on a 2017 Subaru Impreza. While visiting I was informed there was a nail in the rear passenger tire. car in for service on 11.16.2020, for 4 recalls on a 2017 Subaru Impreza. While visiting I was informed there was a nail in the rear passenger tire. I did not have the time to wait for all four tires to be replaced, so I made a second appointment on 11.17.2020. I came in and the tire replacement went by vey quickly, but when I returned home, my partner noticed a hub cap was missing on the front passenger side tire. I reached out to the Wilkins Subaru team to see if they had forgotten to put it back on and in reviewing their videos, they said it was on and present on my first visit for the recalls, but not the next day on my second visit. I have had the car for 3 months with no hubcap issues and don't really even know how invasive the process would be to remove a hubcap, but it's parked securely at my home, so I can't imagine why or how someone would steal it, but the team let me know it would be an additional $119 to come back out and to have them install the missing hubcap. Since they were the only people to have touched the vehicle in the time frame, I'm just very confused to how this could happen. I came in thinking I'd just be getting 4 free recalls taken care of and with the tire and potential hub cap change, I'd be walking out spending $899.54. So I am going to see about another dealership, just because the mystery disappearing hubcap kind of has me feeling uncomfortable and disappointed. The team was courteous and quick the second day and threw in a free car wash, so I thought three stars was a fair representation of my full experience More
Yong lee was my dealer salesman. He is very knowledgeable and kind. He is doing his job very fast and smoothly all the way through till drive out my car. and kind. He is doing his job very fast and smoothly all the way through till drive out my car. More