Leith Toyota
Raleigh, NC
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3,095 Reviews of Leith Toyota
I had expected to write a positive review this morning. But that isn't the way my third trip to Leith Service worked out. I had a 9am appointment to clean the brakes and clean the battery. At 10:50am, I de But that isn't the way my third trip to Leith Service worked out. I had a 9am appointment to clean the brakes and clean the battery. At 10:50am, I decided to check what was taking so long.. 15 minutes later, the service advisor told me they hadn't even started on my car yet. So my car was just sitting there for two hours and nobody thought anything was wrong with that or had the courtesy to let me know there was a delay and whether I wanted to stay or take my business elsewhere. Leith seems to lack respect for its customers. My whole issue with the other dealership was that they did not respect my time, and for Leith not to provide any updates or let me know there was a delay is just unacceptable and poor customer service. There is no excuse for a lack of communication. I asked for my vehicle back since they hadn't done anything in two hours. The service advisor did go get it, and I was given a $25 gift card. While it is something, it is not enough for the time I wasted there today, and I still need the work completed somewhere else. It seems that they overbook at this dealership, so I will keep trying to find one that respects my time and treats me better. I lost at least three hours of my day, driving there and waiting and waiting and waiting and waiting, then waiting to get my car returned. More
We would like to extend our sincere appreciation to Mr. Ricardo Delvalle of Leith Toyota for his outstanding support in helping us find the best SUV that fits our needs. Ricardo went above and beyond with Ricardo Delvalle of Leith Toyota for his outstanding support in helping us find the best SUV that fits our needs. Ricardo went above and beyond with his professionalism, patience, and dedication, making our car-buying experience smooth and enjoyable. His knowledge and genuine care for his customers truly made a difference, and we are grateful for his guidance. We also want to commend Mr. Brandon from the Finance Department, who was excellent in walking us through all the requirements and paperwork. He explained everything clearly, addressed all our questions, and made the entire process seamless. Brandon is highly skilled in his role, and his professionalism and friendly approach gave us full confidence throughout the transaction. Overall, our experience at Leith Toyota was exceptional thanks to the excellent service provided by Ricardo and Brandon. They both represent the dealership at the highest standard of customer service. More
Great service! Maria Posada was a great salesperson and would 1000000% recommend her to any person that is looking to buy a great car! She is amazingly knowledgeabl Maria Posada was a great salesperson and would 1000000% recommend her to any person that is looking to buy a great car! She is amazingly knowledgeable and friendly! Super helpful and funny! Which makes the experience super great! The Leith Toyota did a great hire! More
Worked with Ernesto to purchase our new Camry and it was a great experience! We did a test drive and came in a few days later to reserve our car. He was very patient and communicative while we made our deci a great experience! We did a test drive and came in a few days later to reserve our car. He was very patient and communicative while we made our decision, and kept us updated while we waited for the vehicle to be delivered to the dealership. More
Mitch Williams and the entire staff including finance , exchange department were so helpful. I was given very fair trade in allowance and it was faster process than expected. It is easier here! exchange department were so helpful. I was given very fair trade in allowance and it was faster process than expected. It is easier here! More
I am very happy with my experience at Leith Toyota. I purchased a Toyota Corolla Cross on 7/9/25 and thirteen days later, I made an error and needed the dealership assistance. I spoke to Ryan, one of t I purchased a Toyota Corolla Cross on 7/9/25 and thirteen days later, I made an error and needed the dealership assistance. I spoke to Ryan, one of the service advisors and arranged for my car to be towed with Corolla Care through AAA. He reassured me that accidents happen and kept me involved in the care of my vehicle. I received a video from the technician regarding my car and Ryan made sure I was aware of everything that was happening from start to finish. My experience at Leith Toyota is what I call true Customer Service. I made a great choice purchasing my vehicle from this dealership and will refer as many people as I can to do the same. Thank you!!!!! More
I had a very positive experience with Leith Toyota. The entire team was welcoming and very accommodating throughout the process. Ms. Jacqueline Barrios the sales representative who assisted us was help The entire team was welcoming and very accommodating throughout the process. Ms. Jacqueline Barrios the sales representative who assisted us was helpful - she was very approachable and ensured that all our questions and concerns were thoroughly address. More
Our experience with this dealership has been great! Our sales rep Ola Williams is very knowledgeable about your product line, is very professional, and respectful. We truly appreciate him!!! Our sales rep Ola Williams is very knowledgeable about your product line, is very professional, and respectful. We truly appreciate him!!! More







