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McGovern Ford of Saugus

Saugus, MA

4.8
724 Reviews
Call Dealership (781) 231-1945
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1481 Broadway

Saugus, MA

01906

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724 Reviews of McGovern Ford of Saugus

September 06, 2025

Repeat customer. Mcgovern Ford service center is great. Quick online scheduling and informative texts during repair are awesome. I will be back . More

by mark1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Deleon, Christine Morganelli, Katherine Love, Alfredo Raffucci, Kerry Bontos
Report | Print
Sep 08, 2025 -

McGovern Ford of Saugus responded

Thank you for your repeat business and your five-star review, Mark! We are so glad that you had another seamless experience with our team. See you next time, here at McGovern Ford Saugus!

September 05, 2025

They explain what they can't do for you rather than what they can do to achieve "100% " customer satisfaction. Argumentative when customer speaks. Will not purchase again. More

by reardo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manager on duty
Report | Print
September 04, 2025

It was an easy sales process and ended up getting what I wanted. Good staff as well. More

by sfrary
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Vigliotta
Report | Print
Sep 08, 2025 -

McGovern Ford of Saugus responded

Sfrary, we appreciate the stellar review here at McGovern Ford Saugus!

September 04, 2025

The salesman, Brayter Amorim, was excellent. He was very professional and answered all of my questions. The sales process was very quick and easy. More

by DmowoodworksDon J
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brayter Amorim
Report | Print
Sep 04, 2025 -

McGovern Ford of Saugus responded

We’re so happy to hear Brayter took excellent care of you. Thank you for choosing McGovern Ford Saugus, we hope to see you again!

September 03, 2025

Great Service with Jeff and his team. I wouldn’t go anywhere else for my Escape! More

by Carlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Perkins
Report | Print
Sep 04, 2025 -

McGovern Ford of Saugus responded

Carlo, thank you for trusting Jeff and the McGovern Ford Saugus team with your service needs. Enjoy your Ford Escape!

September 01, 2025

Dropped truck off unannounced they had it fixed it two days very pleased they are the best More

by Hargraves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Sep 03, 2025 -

McGovern Ford of Saugus responded

Hi Hargraves, thanks so much for taking the time to leave McGovern Ford Saugus a great review!

September 01, 2025

Jeff perkins is a great guy helpful accommodating polite honest. I would not hesitate to recommend quick lane More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff perkins
Report | Print
Sep 03, 2025 -

McGovern Ford of Saugus responded

Larry, we’re happy to hear Jeff provided such a helpful and honest experience. Thank you for choosing McGovern Ford Saugus and for your glowing review!

August 29, 2025

I had such a great experience at McGovern Ford in Saugus with my most recent purchase! Joe, Rob, and Chris were all amazing to work with. They really took the time to understand what I was looking for, and More

by Cheyann Tooman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Vigliotta, Chris Gabresi
Report | Print
Sep 02, 2025 -

McGovern Ford of Saugus responded

Cheyann, this review made our day! We're thrilled to hear Joe, Rob, and Chris helped you find the perfect ride at the right price. Thanks from all of us at McGovern Ford Saugus!

August 28, 2025

Came in to buy out my F150 Lightning and ended up upgrading and lowering my payment. Extra nod to Rob Rapozza in Finance. Couldn't have been easier! More

by leebmoss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Avanesau, Chris Gabresi, Robert Rapazzo
Report | Print
Aug 28, 2025 -

McGovern Ford of Saugus responded

We're thrilled to hear you were able to upgrade and lower your payment at McGovern Ford Saugus, Lee. We're glad Rob in Finance made the process seamless. Enjoy your new ride!

August 28, 2025

Great service and amazing staff! I will recommend to everyone I know. From Jeff when we get there to the service team everyone is very nice. More

by achiarenza13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey at the Quick Lane
Report | Print
Aug 28, 2025 -

McGovern Ford of Saugus responded

We’re grateful for your five-star review! Thank you for recommending Jeff and our team—we appreciate your business. See you next time at McGovern Ford Saugus!

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