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Mercedes-Benz of Seattle
Seattle, WA
1,541 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,541 Reviews of Mercedes-Benz of Seattle
August 28, 2025
Love Bill at MB of Seattle I have been so pleased to have Bill as our service adviser for at least 15 years. I started with. 1968 used MB at 27 I am now 75. All MB”s have been purchased at MB of Seat have Bill as our service adviser for at least 15 years. I started with. 1968 used MB at 27 I am now 75. All MB”s have been purchased at MB of Seattle through the various ownerships. My current car is old but I’m so fond of it we have it purring along thanks to Bill and the dealership. More
by Seattle lover
Employees Worked With
Bill Bellencourt Service
August 28, 2025
The dealership experienced a power outage. Amazing there was no contingency plan in place addressing the loss of computer systems. The power loss lasted about 3 hours, the finance department w Amazing there was no contingency plan in place addressing the loss of computer systems. The power loss lasted about 3 hours, the finance department was backlogged for about 1hr and 45 min, my transaction lasted about an hour. 5 hour time loss was not acceptable, more so because it took me 4 hours to drive to the dealership and 4 hours to go home. In today’s technology world, I would have expected a better plan vs a sit and wait. More
by Tom
Employees Worked With
Sean
August 20, 2025
Had a excellent experience with service on my car on August 19 I brought my car in for a wheel alignment and on my way to the dealer the ESP light came on. Sam, my service advisor was able to get the p August 19 I brought my car in for a wheel alignment and on my way to the dealer the ESP light came on. Sam, my service advisor was able to get the problem diagnosed and resolved the problem that day so I didn’t need to leave my car overnight. He kept me apprised of the repair several times through out the day.I was pleasantly surprised that was car was done earlier than expected. Also the shuttle driver James was so punctual and called me to make sure I knew he was on his way to pick me up. All and all it was a very stress free experience. Thanks to all involved. More
by HolleK
Employees Worked With
SAMNANG Rann
August 14, 2025
Julie, Keith and Alexander worked wonders thru some difficult problems sadly my ML350 bluetec had some serious issues but it’s up and running like it used to do. difficult problems sadly my ML350 bluetec had some serious issues but it’s up and running like it used to do. More
by petermandt
Employees Worked With
Julie Estes
August 12, 2025
William B is awesome! Worked with him many times and he gets stuff done as promised. I’ve worked with other in service as well, Arby, Trevor and Julie and all awesome. Worked with him many times and he gets stuff done as promised. I’ve worked with other in service as well, Arby, Trevor and Julie and all awesome. More
by slugdryvr
Employees Worked With
William Bellecourt
August 11, 2025
Bill at Mercedes of Seattle has taken incredible care of my cars for years. He is knowledgeable and great at communicating. Highly recommend Bill my cars for years. He is knowledgeable and great at communicating. Highly recommend Bill More
by Ken Arkills
Employees Worked With
Bill Bellecourt / Johnny in shop
August 11, 2025
Seattle Mercedes is always squared away. Top to bottom. This trip was no different. Especially my maintenance rep, Sam and the liner car professionals. Top to bottom. This trip was no different. Especially my maintenance rep, Sam and the liner car professionals. More
by Dan
Employees Worked With
Sam
