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Mercedes-Benz of Seattle

Seattle, WA

4.8
1,630 Reviews

2025 Airport Way South

Seattle, WA

98134

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1,630 Reviews of Mercedes-Benz of Seattle

February 10, 2026

Our Service Advisor, Arby, was very pleasant, courteous, and accommodating. Our van was low on fuel, and he even had the service department add some fuel to ensure we made it comfortably to a source of die More

by water rat
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby Asatoorians
Feb 12, 2026 -

Mercedes-Benz of Seattle responded

Thank you for choosing Mercedes-Benz of Seattle for your servicing needs! We’re happy to hear you had an awesome experience with SERVICE ADVISOR. It’s great to know Arby took good care of you — he truly loves helping customers, and we're thrilled it shows. We appreciate your feedback and look forward to serving you again in the future!

February 09, 2026

Heidi was pleasant, efficient and capable in managing our transaction. A quotes were presented in writing. Negotiation was pleasant and we arrived a final result we are pleased with. More

by johnhart2u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidi Renee
Feb 09, 2026 -

Mercedes-Benz of Seattle responded

Congratulations on your new vehicle and thank you for choosing Mercedes-Benz of Seattle! We truly appreciate your trust and are thrilled to welcome you to our Swickard family. We are glad to hear you had an outstanding experience working with Heidi. Her dedication and expertise are at the heart of what makes our team proud to provide exceptional service. Your feedback helps us continue to raise the bar and ensure every customer feels valued. Thank you again for your business. We wish you many happy miles in your new vehicle and look forward to serving you again in the future.

February 02, 2026

Outstanding customer service every time I go there. Consistently provides the best in customer service. More

by bobsteedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bright Friday
Feb 05, 2026 -

Mercedes-Benz of Seattle responded

Thank you for leaving a 5-star review for Mercedes-Benz of Seattle! We truly appreciate your trust and are thrilled to have you as part of our Swickard family. If you have any questions or need assistance, please don’t hesitate to reach out — we’re always here to help. Wishing you safe and happy driving!

February 01, 2026

Very pleased with services performed, timeliness of completion and at or below price estimated. My service advisor Sam was excellent. More

by James G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, in service
Feb 05, 2026 -

Mercedes-Benz of Seattle responded

James, Thank you so much for sharing your recent experience with us — it means a lot. We’re so glad to hear that Sam took very good care of you during your visit. They really enjoy serving our guests and are a true asset to our team. If you have any questions or need help, please don’t hesitate to reach out. We’re always here for you! Wishing you safe and happy driving!

January 31, 2026

Trevor Neal was the best from the moment I walked in the door to picking up my vehicle. He was very friendly and made you feel like he was a friend that would take good care of you ! He kept me informed d More

by Denny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treavor and Rose
January 31, 2026

Service advisor Brennan Bassett was timely, professional, and creative with high attention to detail. Highly favorable experience. More

by AMG GLB35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Bassett
January 28, 2026

Maddeline Law and Natasha Fears are great! Nice experience ever! Will definitely share the pleasant experience with friends and familes More

by cct1682002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maddeline Law
January 28, 2026

Julie in service department is excellent, very accommodating Give her a raise! And a bonus! More

by Okjellybean62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Chung
January 28, 2026

Customer oriented True Professional, Good Waiting Lounge, Fast check in and Easy check out. Good all around for customer convenience. Discount offered. More

by young.namkoong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samnang Rann
January 27, 2026

Amazing and professional experience. The staff was very friendly and welcoming during my service and accommodating. More

by Derryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samnang Rann, Maddeline Law